Room Attendant - Housekeeping

24-7 Hotel Management; Murfreesboro (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Competitive salary

Employee discounts

Job summary

24-7 Hotel Management is hiring a Room Attendant to provide excellent guest service and maintain cleanliness throughout the hotel. You will complete required brand and safety trainings and perform tasks from making beds to cleaning rooms, lobbies, and restrooms.

The role emphasizes guest satisfaction, attention to detail, and adherence to safety guidelines. Training, development opportunities, and a competitive salary are offered as part of our team-focused culture.

Qualifications

• Ability to communicate with guests from varied backgrounds.
• Ability to follow specific oral or written instructions.
• Willingness to adapt to meet business needs.
• Focus on guest satisfaction and delivering a great guest experience.
• Clear written and verbal communication skills.

Responsibilities

• Maintain cleanliness of all spaces within the hotel.
• Make beds in guest rooms.
• Replenish supplies in guest rooms (glasses, writing materials, bathroom supplies).
• Clean rooms, hallways, lobbies, restrooms, corridors, elevators, stairways, locker areas.
• Dust furniture and equipment; polish metal fixtures.
• Wash walls, ceilings, woodwork, windows and sills.
• Replace light bulbs; empty wastebaskets and ashtrays.
• Transport trash to disposal area; follow SDS safe-handling instructions.

Skills

Guest communication

Instructions comprehension

Adaptability

Guest satisfaction focus

Written communication

Job description

Benefits

• Opportunity for advancement
• Training & development
• Competitive salary
• Employee discounts

Job Description

The Room Attendant is expected to provide excellent customer service to all guest they encounter. rooms or common areas.

Job Requirements

• Complete all brand required training
• Complete all required Safety & Health training
• Maintain cleanliness of all spaces within the hotel
• Make beds in guest rooms.
• Replenish supplies such as drinking glasses, writing supplies, and bathroom supplies in guest rooms
• Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker
• Rooms, and other work areas as instructed
• Clean rugs, carpets, upholstered furniture and draperies using vacuum cleaner
• Dust furniture and equipment
• Polish metalwork, such as fixtures and fittings
• Wash walls, ceilings, woodwork, windows, door panels, and sills
• Empty wastebaskets, and empty and cleans ashtrays
• Transport trash and waste to disposal area
• Replace light bulbs
• Abide by the recommended safe handling instructions as found on the Safety Data Sheets (SDSs) when using chemicals
• Perform any job-related duties as requested by supervisor

Necessary Skills

• Ability to effectively communicate with staff and guests of varied cultural and ethnic backgrounds
• Ability to carry out specific oral or written instructions (frequently following a repetitive structured routine)
• Willingness and ability to adapt as necessary to meet business demands
• Focus on guest satisfaction and project this desire through positive interaction with guests while striving to provide an excellent experience for all guests, both internal and external
• Ability to communicate effectively in both verbal and written form

Physical Requirements

• Must be able to stand for extended periods of time, climb stairs
• Must be able to thrive in a fast-pace environment
• Must be able to use a ladder and step stool
• Must be able to lift up to 10 pounds frequently and 25 pounds periodically
• Must be able to pull up to 25 pounds occasionally
• Must have visual acuity to distinguish between objects both near and far (with or without corrective lenses)

Our company challenges every associate to strive for excellence through high performance and loyalty to our guests and our organization with an unwilling attitude to lower our standards or accept second best efforts from our personnel. 24-7 Hotel Management promotes innovation, initiative, creativity and constantly strives to improve ourselves.

24-7 Hotel Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Our Culture

24-7 Hotel Management is a local company in the hospitality industry that maximizes our profit potential through training, support, and by creating a dynamic culture for our quality personnel. We have empowered our team members to execute their duties in a manner that ensures our Guests Come First, we sustain exceptional guest satisfaction by aggressively pursuing attention to detail and adding the “WOW” factor to every guest contact and adding TEAMWORK central to every endeavor.

Our company challenges every associate to strive for excellence through high performance and loyalty to our guests and our organization with an unwilling attitude to lower our standards or accept second best efforts from our personnel. 24-7 Hotel Management promotes innovation, initiative, creativity and constantly strives to improve ourselves.