Room Attendant - Full Time

Sonesta International Hotels; Austin (TX); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading hospitality company is seeking a dedicated Room Attendant to join their team in Austin, Texas. The ideal candidate will ensure guest satisfaction by maintaining cleanliness in guest rooms and public areas. Responsibilities include responding to guest requests, cleaning rooms, and assisting with laundry tasks. This role requires physical stamina and a commitment to quality service. Join a company that values teamwork and offers competitive benefits including medical, dental, and educational assistance.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

401(k)

Paid Leave

Hotel Discounts

Educational Assistance

Qualifications

• Some housekeeping experience preferred.
• Fluent in English; other languages beneficial.
• Physical ability to lift up to 75 pounds.

Responsibilities

• Clean and service assigned rooms or areas.
• Respond to guest complaints and requests.
• Assist with laundry tasks and monitor supplies.

Skills

Housekeeping

Communication

Teamwork

Problem Solving

Education

High School Diploma

Job description

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Job Description Summary

The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand standards to ensure total guest satisfaction.

Job Description

DUTIES AND RESPONSIBILITIES

• Deliver Sonesta Service in all guest interactions according to G.U.E.S.T. standards.
• Respond to guest complaints and requests, ensuring satisfaction.
• Clean and service assigned rooms or areas following established standards, including making beds, dusting, vacuuming, sanitizing bathrooms, removing trash, and cleaning appliances.
• Notify supervisor upon completion of service for room availability; report any issues.
• Assist with laundry tasks, monitor supplies, operate washers and dryers, inspect linens, and report damages.
• Minimize waste of supplies and amenities.
• Assist with deep cleaning projects as needed.
• Report repairs or unsafe conditions.
• Handle lost and found items per procedures.
• Promote teamwork and quality service through communication with other shifts and management.
• Ensure compliance with health and safety laws.
• Perform other duties as assigned.

Qualifications and Requirements

• Some housekeeping experience preferred.
• Experience in extended stay industry preferred.
• Fluent in English; other languages beneficial.
• Basic reading, writing, and math skills preferred.
• Physical ability to stand, bend, climb, kneel, and move about; lift up to 75 pounds.
• Use of commercial cleaning chemicals required.
• Availability to work mornings, evenings, weekends, and holidays.

Additional Information

Benefits include medical, dental, vision, 401(k), paid leave, hotel discounts, educational assistance, and more. Sonesta is an equal opportunity employer. Complete a full application and attach a resume when applying.