Room Attendant

Wyndham Hotels & Resorts; Austin (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Room Attendant to maintain clean and attractive guestrooms while providing excellent service to guests. Responsibilities include cleaning rooms, restocking supplies, and ensuring guest satisfaction. Ideal candidates will have a high school diploma and strong communication skills.

Qualifications

• Hotel or related field experience preferred.
• Ability to exert up to 50 pounds of force occasionally.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Restock housekeeping cleaning cart for the next day.
• Ensure overall guest satisfaction.

Skills

Communication

Education

High School diploma

Job description

Compensation Type

Hourly

Company Overview

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. It is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with an expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio exceeds $20B in asset value and generates over $5B in revenue. The company offers expertise throughout the hospitality property cycle and develops bespoke hotel brands, utilizing industry-leading revenue management tools. With offices in London, New York, Dallas, and Seattle, Highgate is a trusted partner for top ownership groups and hotel brands.

Location

La Quinta Austin Capitol / Downtown, 300 E. 11th Street, Austin, TX 78701

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart setup.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning cart for the next day.
6. Replenish chemical bottles.
7. Report missing items from rooms to Housekeeping Supervisor/Manager.
8. Report maintenance repairs immediately.
9. Handle Lost and Found items according to standards.
10. Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent; hotel or related field experience preferred.
• Ability to exert up to 50 pounds of force occasionally and 20 pounds frequently.
• Ability to stand for entire shift.
• Effective verbal and written communication skills with all levels of employees and guests.