Room Attendant: Elevate Guest Comfort & Cleanliness

InterContinental Hotels Group; Cleveland (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

InterContinental Hotels Group in Ohio is seeking a Room Attendant to keep rooms and suites fresh and welcoming after busy days. You will ensure high cleanliness standards and make guests feel at home.

You will be on your feet most of the day, lift up to 50 pounds, assist guests with supplies, report repairs, and work as part of a team with other departments to deliver excellent service.

Qualifications

• Requires physical stamina and ability to be on your feet most of the day.
• Ability to lift up to 50 pounds / 23 kilograms and handle light to moderate physical tasks.
• Basic reading, writing and math skills for daily tasks.
• Willingness to work nights, weekends and holidays as needed.

Responsibilities

• Clean and prepare rooms and suites to high standards of cleanliness and presentation.
• Assist guests with requests and provide directions or items as needed.
• Maintain clear communication with supervisors about room service progress and repairs.
• Follow safety procedures and wear required protective equipment.
• Log lost and found items and reunite with owners when possible.
• Work as part of a housekeeping team and coordinate with other hotel departments.

Skills

Physical fitness

Lifting heavy items

Literacy skills

Flexible shifts

Job description

InterContinental Hotels Group in Ohio is seeking a Room Attendant to keep rooms and suites fresh and welcoming after busy days. You will ensure high cleanliness standards and make guests feel at home.

You will be on your feet most of the day, lift up to 50 pounds, assist guests with supplies, report repairs, and work as part of a team with other departments to deliver excellent service.