Houseperson

Hyatt Place Phoenix / Downtown; Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

Pacific Hospitality Group, operator of Hyatt Place Phoenix / Downtown, is seeking a Housekeeping Houseperson to support guest room and public area cleanliness and presentation.

You will assist Room Attendants, handle linens, respond to guest requests, and uphold safety and sanitation standards; weekend/holiday availability required; bilingual English/Spanish a plus.

Qualifications

• High school diploma or equivalent preferred.
• Previous housekeeping or hospitality experience is helpful but not required.
• Strong attention to detail and commitment to maintaining high standards of cleanliness.
• Reliable, self-motivated, and able to work independently or as part of a team.
• Flexible schedule availability, including weekends and holidays.
• Ability to communicate effectively with guests and team members.
• Great If you have Bilingual skills; English and Spanish Written and communication skills.

Responsibilities

• Assist Room Attendants by delivering and removing linens, amenities, and cleaning supplies.
• Maintain cleanliness of public areas, including hallways, elevators, lobbies, restrooms, and service areas.
• Collect, sort, and distribute soiled and fresh linens to appropriate locations.
• Respond promptly to guest requests and support other departments as needed.
• Clean and maintain housekeeping equipment and storage areas to ensure proper function and safety.
• Remove trash and recyclables from guest floors and service closets regularly.
• Report maintenance issues, safety hazards, or lost and found items immediately to the supervisor.
• Support deep cleaning projects, furniture moves, and special housekeeping assignments.
• Uphold all safety, sanitation, and company policies to maintain a secure and efficient workplace.

Skills

Attention to detail

Written communication

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.Our Guiding Principles:Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & FulfillmentPacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.Our Guiding Principles:Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment..As a Housekeeping Houseperson, you will play a vital role in supporting the cleanliness, organization, and overall presentation of guest rooms and public areas throughout the property. You will ensure that our hotel provides guests with a consistently exceptional and welcoming environment.What You Will Accomplish·Assist Room Attendants by delivering and removing linens, amenities, and cleaning supplies.·Maintain cleanliness of public areas, including hallways, elevators, lobbies, restrooms, and service areas.·Collect, sort, and distribute soiled and fresh linens to appropriate locations.·Respond promptly to guest requests and support other departments as needed.·Clean and maintain housekeeping equipment and storage areas to ensure proper function and safety.·Remove trash and recyclables from guest floors and service closets regularly.·Report maintenance issues, safety hazards, or lost and found items immediately to the supervisor.·Support deep cleaning projects, furniture moves, and special housekeeping assignments.·Uphold all safety, sanitation, and company policies to maintain a secure and efficient workplace.What You Will BringHigh school diploma or equivalent preferred.Previous housekeeping or hospitality experience is helpful but not required.Strong attention to detail and commitment to maintaining high standards of cleanliness.Reliable, self-motivated, and able to work independently or as part of a team.Flexible schedule availability, including weekends and holidays.Ability to communicate effectively with guests and team members.Great If you haveBilingual skills; English and SpanishWritten and communication skillsAt least 1 year of experience in a cleaning/housekeeping positionPhysical RequirementsMust be able to stand, walk, bend, and lift for extended periods.Ability to lift, push, or pull up to 50 pounds and occasionally more with assistance.Frequent reaching, stooping, kneeling, and crouching.Must be able to work in varying temperatures and environmental conditions (indoor/outdoor).Must be able to use cleaning tools, carts, and housekeeping machinery safely and effectively.We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.-We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.