Room Attendant - Deliver Personal Guest Experiences

Kimpton Hotels & Restaurants; Santa Barbara (CA); On-site; USD 22,041 - 30,307; Full time

Job summary

Kimpton Hotels & Restaurants is seeking a Room Attendant in Santa Barbara to clean guest rooms and common areas while delivering outstanding service. You will act as a hotel advocate and create personal experiences encouraging guests to return.

Responsibilities include replenishing linens, maintaining safe room conditions, and following house procedures. Bring at least 1 year of customer service experience and a GED or high school diploma.

Qualifications

• High School Diploma or GED preferred.
• 1 year of experience in customer service or similar role.
• Excellent problem solver with great intuition.
• You genuinely care for the safety and security of the guests.

Responsibilities

• Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures.
• Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories.
• Provide necessary linen and amenities to guests in accordance with the guest room legend.
• Leave rooms in uniform arrangement as determined by the Executive Housekeeper and ensure the door is closed and the room is locked.
• Report any damage, hazards, repairs, and strangers in assigned areas.
• Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item; log date and finder.
• Clean all corridors and service areas; respond to projects or requests from Housekeeping management.
• Responsible for pass key security and ensuring it is turned in at shift end.
• Restock the cart and organize the linen closet for the next day.
• Report exceptional or unusual circumstances to the on-duty supervisor or manager.
• Perform other duties as directed or assigned.

Skills

Problem solving

Intuition

Guest safety

Education

High School Diploma or GED

Job description

Kimpton Hotels & Restaurants is seeking a Room Attendant in Santa Barbara to clean guest rooms and common areas while delivering outstanding service. You will act as a hotel advocate and create personal experiences encouraging guests to return.

Responsibilities include replenishing linens, maintaining safe room conditions, and following house procedures. Bring at least 1 year of customer service experience and a GED or high school diploma.