Guest-Focused Room Attendant

Kimpton Hotels & Restaurants; Atlanta (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Kimpton Hotels & Restaurants in Atlanta is seeking a Room Attendant to maintain pristine guest rooms and public areas while delivering heartfelt service. You will clean and stock rooms, respond to guest needs, and help create the personal experiences we promise.

The role requires a high school diploma or GED and at least 1 year of customer service experience, with a focus on safety and hospitality excellence.

Qualifications

• High school diploma or GED preferred.
• 1 year of experience in customer service or similar role.
• Strong problem-solving and guest-safety mindset.
• Genuine care for guest comfort and security.

Responsibilities

• Clean, dust, wax, scrub, polish and service guest rooms daily per hotel procedures.
• Replace linens and replenish room supplies; empty wastebaskets.
• Restock the linen closet and organize supplies for next shift.
• Ensure room is locked and door is secured after cleaning.
• Report damages, hazards, and unusual situations to supervisor.
• Assist housekeeping team with projects as requested.

Skills

Customer service

Problem solving

Guest safety

Education

High School Diploma or GED

Job description

Kimpton Hotels & Restaurants in Atlanta is seeking a Room Attendant to maintain pristine guest rooms and public areas while delivering heartfelt service. You will clean and stock rooms, respond to guest needs, and help create the personal experiences we promise.

The role requires a high school diploma or GED and at least 1 year of customer service experience, with a focus on safety and hospitality excellence.