Boutique Hotel Room Attendant — Personal Guest Service

Kimpton Hotels & Restaurants; Cambridge (MA); Vor Ort; USD 34.000 - 42.000; Vollzeit

Zusammenfassung

Kimpton Hotels & Restaurants seeks a Room Attendant to maintain clean guest rooms and public spaces, delivering outstanding service and ensuring a welcoming atmosphere for guests.

Ideal candidates have a high school diploma, at least 1 year of customer service experience, and strong problem-solving abilities. You genuinely care about guest safety and enjoy contributing to a boutique hotel experience.

Qualifikationen

• High School Diploma or GED preferred.
• 1 year of experience in customer service or similar role.
• Excellent problem solver with great intuition.
• You genuinely care for the safety and security of the guests.

Aufgaben

• Clean guest rooms and common areas, delivering outstanding service to guests.
• Replace linens on beds and replenish room supplies.
• Maintain pass key security and room safety.
• Restock the cart and organize the linen closet for the next day.
• Report any damages, hazards, or unusual circumstances to supervisor.
• Log lost and found items with relevant details.
• Assist housekeeping with projects as directed.

Kenntnisse

Customer service

Problem solving

Safety awareness

Ausbildung

High School Diploma or GED

Jobbeschreibung

Kimpton Hotels & Restaurants seeks a Room Attendant to maintain clean guest rooms and public spaces, delivering outstanding service and ensuring a welcoming atmosphere for guests.

Ideal candidates have a high school diploma, at least 1 year of customer service experience, and strong problem-solving abilities. You genuinely care about guest safety and enjoy contributing to a boutique hotel experience.