Boutique Hotel Room Attendant – Create Personal Guest Moments

Kimpton Hotels & Restaurants; Manchester (VT); On-site; USD 26,000 - 34,000; Full time

Job summary

Kimpton Hotels & Restaurants is seeking a Room Attendant to keep guest rooms and public areas spotless while delivering outstanding service to our guests. You will build relationships with guests and create memorable, personal experiences throughout your shift.

Responsibilities include cleaning rooms, restocking supplies, and maintaining security by safeguarding pass keys. You’ll collaborate with the Housekeeping team and report any issues promptly to ensure a smooth guest experience.

Qualifications

• 1 year of experience in customer service or similar role.
• Strong problem-solving abilities and guest-centric approach.
• Commitment to guest safety and security.

Responsibilities

• Clean, dust, wax, scrub, polish and service guest rooms daily as per procedures.
• Replace linens and replenish supplies; maintain room arrangement and lighting.
• Ensure pass key security and lock rooms after shifts.
• Restock carts and organize linen closet for next day operations.
• Report any damage, hazards, or unusual circumstances to supervision.
• Handle lost and found items and log details accurately.
• Assist housekeeping team with approved projects and requests.

Skills

Customer service

Problem solving

Guest safety awareness

Education

High School Diploma or GED

Job description

Kimpton Hotels & Restaurants is seeking a Room Attendant to keep guest rooms and public areas spotless while delivering outstanding service to our guests. You will build relationships with guests and create memorable, personal experiences throughout your shift.

Responsibilities include cleaning rooms, restocking supplies, and maintaining security by safeguarding pass keys. You’ll collaborate with the Housekeeping team and report any issues promptly to ensure a smooth guest experience.