Room Attendant

IHG; Washington; On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Uniform provided

Room discounts

Health insurance

401k

Paid time off

Job summary

IHG is seeking a Room Attendant to ensure every guest room is spotless and welcoming in Washington. The role requires physical stamina, attention to detail and a friendly approach to helping guests with needs and directions. You will report progress to your supervisor and participate in deep cleaning tasks to maintain high standards.

IHG offers a strong benefits package, uniform provision, generous room discounts, and opportunities for training and growth within the company.

Qualifications

• Must be physically able to stand for long periods.
• Ability to lift up to 50 pounds (23 kg) and push/pull heavy objects.
• Good reading, writing and basic math skills.

Responsibilities

• Ensure every room is at its absolute best for guests.
• Assist guests with requests and directions (e.g., toothbrushes, elevators).
• Keep supervisor informed of progress or issues.
• Monitor and manage cleaning supplies to minimize waste.
• Reunite guests with lost items wherever possible.
• Assist with deep cleaning projects on a regular basis.

Skills

Physical fitness

Attention to detail

Customer service

Reading & writing literacy

Job description

We take our housekeeping standards seriously. So, we’re searching for a Room Attendant with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience.

Your Day-to-Day:

• Making sure every single room is at its absolute best for our guests
• Helping our guests in any way you can – whether they’ve forgotten their toothbrush or just need to find the elevator
• Keeping your supervisor in the loop by advising them of any progress or problems
• Monitoring and controlling supplies to minimize waste
• Doing your best to reunite guests with any lost or misplaced items
• Regularly assisting with deep clean projects

What We Need from You:

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important
• Occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
• You may need to bend and kneel to complete some activities
• Literacy skills - reading, writing and basic math skills
• Flexible attitude to shifts – you may be required to work nights, weekends and/or holidays

What you can expect from us:

The hourly rate for this role is $21.30 to $23.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?