Room Attendant

Accor; Washington (District of Columbia); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental and Vision Insurance

401K

Employee rate discounts

Accor Academies training

Job summary

Sofitel Washington DC Lafayette Square is seeking a dedicated Housekeeper to join our guest services team. You will clean and prepare guestrooms, restock supplies, and maintain impeccable cleanliness throughout the hotel. A welcoming, professional demeanor helps ensure a memorable guest experience.

You will work with a diverse team and may rotate mornings, evenings, holidays and weekends to support our operations. Training and career development are provided through Accor Academies.

Qualifications

• Warm and caring personality suitable for guest interactions.
• Ability to work cohesively as part of a team with minimal supervision.
• Professional and welcoming approach to guest needs.

Responsibilities

• Clean all assigned guestrooms including dusting, beds, bathrooms and vacuuming.
• Restock supplies and maintain inventory of linen and amenities.
• Sign in/out master keys and follow safety procedures.
• Record all cleaned rooms and report maintenance items.
• Adhere to departmental policies and service standards.

Skills

Warm personality

Teamwork

Guest service

Job description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in a world where life beats faster.

Rate of Pay: $29.19/hr

Job Description

What you will be doing:

Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Clean all assigned guestrooms including; dusting, making beds, soiled linen removal from rooms, retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenishing rooms with supplies
• Sign in and out master keys daily
• Maintain proper usage of cleaning supplies and equipment
• Update and record all cleaned rooms
• Follow departmental policies and procedures and service standards
• Report to work on time and on dates scheduled
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned

Qualifications

Your experience and skills include:

• Warm and caring personality; previous housekeeping experience an asset
• Ability to work cohesively as part of a team with minimum supervision
• Ability to anticipate and focus attention on guest needs, being professional and welcoming

Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30lbs
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Additional Information

Your team and working environment:

• You may be required to work rotating mornings, evenings, holidays and weekends. Submission of your application to Sofitel Washington DC Lafayette Square indicates that you are able to meet these requirements as needed.
• Opportunity to work with a diverse group, representative of over 20 countries worldwide
• Experienced group of individuals to train and hone innate skills and abilities

What is in it for you:

• Paid Time Off
• Medical, Dental and Vision Insurance, 401K
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities
• Join a diverse, global team united by a passion for excellence and cultural richness

Access world-class training through Accor Academies to elevate your career

Enjoy exclusive employee benefits and preferred rates across Accor properties worldwide

Be part of a brand that values elegance, creativity, and meaningful human connections

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Visa Requirements: Must be legally authorized to work in the U.S.A. Sofitel Washington DC Lafayette Square is unable to assist with work authorization.