EVENING ROOM ATTENDANT/HOTEL HOUSEKEEPING (12pm, 1pm shift)

Sofitel Philadelphia at Rittenhouse Square; Philadelphia (Philadelphia County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Career development opportunities

Team recognition

CSR/community involvement

Job summary

Sofitel Philadelphia in the United States seeks an Evening Room Attendant to deliver exceptional housekeeping and guest services in a luxury hotel setting. You will help create a welcoming environment, ensuring pristine guestrooms and the signature Sofitel Bed Concept for optimal sleep quality.

Join a chic, high-energy team that values empathy, poise under pressure, and a guest-centric approach. A role that blends meticulous cleaning with thoughtful interactions to enhance every guest experience.

Qualifications

• Passion for excellence and delivering personalized customer service and a strong commitment to creating the desired guest experience for all.
• Ability to work under pressure while maintaining poise and professionalism.
• Natural engagement with guests with empathy and genuine care for guests and colleagues.

Responsibilities

• Preparing and pampering our clientele with the highest level of service creating their "home away from home."
• Performing general and deep cleaning tasks, including vacuuming, mopping and dusting, etc.
• Ensuring the highest level of guestroom cleanliness and immaculate preparation of our Sofitel Bed Concept for an exceptional sleep experience.
• Interact with our guests thoughtfully and independently while creating memorable experiences.

Skills

Customer service

Team player

Under pressure

Empathy

Growth mindset

Job description

We are seeking a service-minded ambassador for the Evening Room Attendant/Housekeeping position.

What’s in it for you:

• Unlimited career development opportunities, both nationally and internationally.The sky is your limit!
• Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential.
• Give back through our Corporate Social Responsibility activities and local community based philanthropy.

What you will be doing:

• Preparing and pampering our clientele with the highest level of service creating their "home away from home." You will create a "feel welcome" experience for all who enter our doors.
• Performing general and deep cleaning tasks, including vacuuming, mopping and dusting, etc.
• Ensuring the highest level of guestroom cleanliness and immaculate preparation of our Sofitel Bed Concept for an exceptional sleep experience.
• You will interact with our guests and respond thoughtfully and independently while creating memorable experiences. You will exercise good judgment and a strong intuition to anticipate their needs.

Qualifications

Your experience and skills include:

• Passion for excellence and delivering personalized customer service and a strong commitment to creating the desired guest experience for all.
• An ability to work under pressure while maintaining a sense of poise and professionalism.
• An ability to naturally engage with guests and show empathy; have genuine care and concern for both the well-being of our guests and fellow team members
• A positive, can-do, team player attitude. A strong desire to support and assist your department and other hotel colleagues, and help them navigate and overcome roadblocks and obstacles.
• A desire to learn and grow and a fast paced, chic, exciting environment!

Additional Information

Your team and working environment:

• Be part of an exciting and influential team to guide the transformation of luxury, French hospitality.
  
• We recognize and celebrate team and individual successes

• A brand influenced by French indulgence offering a genuine experience of art de vivre for both employees and guests

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS"

Company Description

Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel - Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere. We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden. Enjoy our signature hand-crafted cocktails in Liberté Lounge, the "in-place" to gather and mingle for Philly's finest clientele.

Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience. Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team!