Room Attendant

Hyatt Place; Smyrna (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hyatt Place Atlanta/Cobb Galleria is seeking a Room Attendant/Housekeeping Host to maintain the cleanliness of guest rooms and support a high standard of service. You will interact with guests to ensure a welcoming environment and assist with special requests.

The role emphasizes reliable, detail-oriented cleaning, ability to work in a fast-paced hotel setting, and strong communication in English. Weekend and holiday availability is required, with a focus on guest satisfaction and teamwork.

Qualifications

• Prior cleaning experience required.
• Customer service experience is required, preferably in a hotel or related field.
• Must have ability to work weekends and holidays.
• Requires strong command of the English language to include speaking, reading and writing.
• Ability to learn quickly and work in fast paced position with guest interaction.
• Must be able to multi-task.
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
• Must be 18 years or older
• A true desire to satisfy the needs of others in a fast paced environment

Responsibilities

• Maintains cleanliness of guest rooms as assigned.
• Provides welcoming, helpful and exceptional service to guests.
• Upholds high standards of cleanliness and an inviting environment.

Skills

Customer service

English proficiency

Communication

Job description

Organization- Hyatt Place Atlanta/Cobb Galleria

Summary The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. Any you are the key to bringing it to life.

Room Attendants/Housekeeping Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.

The Room Attendant/Housekeeping Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for maintaining the cleanliness of the guest rooms as assigned. Previous cleaning experience as well as the ability to communicate well with guests required.

Qualifications

• Prior cleaning experience required
• Customer service experience is required, preferably in a hotel or related field
• Must have ability to work weekends and holidays
• Requires strong command of the English language to include speaking, reading and writing
• Ability to learn quickly and work in fast paced position with guest interaction
• Must be able to multi-task
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
• Must be 18 years or older
• A true desire to satisfy the needs of others in a fast paced environment