Houseperson

Hyatt Place; Atlanta (GA); On-site; USD 28,000 - 32,000; Full time

Job summary

Hyatt Place Atlanta/Centennial Park is seeking a House Attendant to maintain cleanliness of guest rooms and public areas while ensuring a welcoming environment. The role involves consistent guest interaction and teamwork to uphold Hyatt’s standards of service.

Ideal candidates will have prior cleaning and customer service experience, be able to work AM/PM shifts including weekends/holidays, and demonstrate strong English communication and multitasking abilities.

Qualifications

• Prior cleaning experience required.
• Customer service experience is required, preferably in a hotel or related field.
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays.
• Requires strong command of the English language to include speaking, reading and writing.
• Ability to learn quickly and work in fast paced position with guest interaction.
• Must be able to multi-task.
• Must be 18 years or older.
• A true desire to satisfy the needs of others in a fast paced environment.

Responsibilities

• Maintain the cleanliness of the hotel and guest areas.
• Provide welcoming, helpful and exceptional service to hotel guests.

Skills

Customer service

English proficiency

Communication

Multi-tasking

Guest interaction

Flexibility

Willingness to lift 20 lbs

Job description

Organization- Hyatt Place Atlanta/Centennial Park

The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. Any you are the key to bringing it to life.

House Attendant's contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The House Attendant creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for maintaining the cleanliness of the hotel.

Qualifications

• Prior cleaning experience required
• Customer service experience is required, preferably in a hotel or related field
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays
• Requires strong command of the English language to include speaking, reading and writing
• Ability to learn quickly and work in fast paced position with guest interaction
• Must be able to multi-task
• Ability to lift, pull, and push moderate to heavy amount of weight (minimum of 20 lbs)
• Must be 18 years or older
• A true desire to satisfy the needs of others in a fast paced environment