Room Attendant

Princess Cruises and Holland America Line; Skagway (AK); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Travel - FREE CRUISE AFTER YOUR FIRST,

Referral Rewards

Experience – Of a lifetime!

Rewards & Incentives

Community Service

Employee Activities

Professional Growth

Job summary

Princess Cruises and Holland America Line in Skagway, Alaska seeks a Room Attendant to clean guest rooms and public areas while adhering to safety standards. This seasonal full-time role supports the housekeeping team in delivering a comfortable and safe guest experience.

You will coordinate with supervisors, handle tasks efficiently, and contribute to a welcoming atmosphere for guests and crew alike, with housing where available and employee perks offering travel opportunities.

Qualifications

• Must be able to lift 50 lbs./23 kg.
• Must pass a pre-employment background check.
• Minimum age of 18 to reside in company housing, where available.
• Must be eligible to work in the United States; sponsorship not offered at this time.

Responsibilities

• Ensure all assigned rooms and/or areas are clean and sanitized by shift end.
• Communicate with supervisors and team members for updates or requests.
• Maintain organization of housekeeping storage areas and prevent cross-contamination.
• Complete regular and deep-cleaning tasks.
• Interact with guests, provide local information, and relay concerns to supervisors.

Skills

Time management

Teamwork

Attention to detail

Guest service

Safety compliance

Physical stamina

Job description

Room Attendant

Department: Rooms Division

Employment Type: Seasonal - Full Time

Location: Holland America Skagway Inn

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

The Room Attendants are the foundation of an excellent stay at the property. You provide a pleasant and comfortable experience for guests and team members, ensuring that all our visitors have a clean home away from home. You’ll be cleaning and sanitizing guest rooms and guest areas while supporting our safety standards and assisting guests as the need arises. The Housekeeping team is made up of a diverse group of inspiring and passionate individuals who have fun working together on a daily basis.

RESPONSIBILITIES

• Ensure all assigned rooms and/or areas are clean and sanitized by the end of the shift.
• Communicate with supervisors and other team members for service or technical updates, requests, or concerns.
• Maintain organization for all housekeeping storage areas, ensuring they are clean of clutter and free from cross-contamination.
• Complete regular projects and deep-cleaning.
• Interact and communicate with guests, providing property-specific and local information, answering questions, and communicating concerns to the supervisor while creating memorable moments for our guests.

REQUIREMENTS

• Must be able to lift 50 lbs./23kg.
• Must pass a pre-employment background check.
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to prioritize work, and maintain attention to time constraints, while working in a team or group environment. You must also have the ability to organize work, meet deadlines, maintain attention to detail and accuracy, and supervise and manage staff.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for a minimum of 8 hours per day.

BENEFITS

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.