Houseperson

Princess Cruises and Holland America Line; Skagway (AK); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Free cruise after first season

Referral program

Experience of a lifetime

Rewards & incentives

Community service

Employee activities

Professional growth

Job summary

Princess Cruises and Holland America Line is seeking a Houseperson for the Holland America Skagway Inn in Alaska. You will prepare guest rooms for room attendants, deliver amenities, and support safety standards while assisting guests and team members.

The role emphasizes teamwork in a fast-paced environment with opportunities to create memorable experiences. Responsibilities include handling linens, maintaining storage areas, and communicating with supervisors.

Qualifications

• Ability to prioritize work in a fast-paced environment.
• Strong teamwork and communication with supervisors and peers.
• Detail-oriented with focus on cleanliness and safety standards.
• Ability to stand, walk, and perform tasks for extended periods.

Responsibilities

• Prepare guest rooms for attendants, ensuring clean and ready spaces.
• Deliver amenities and linens to rooms and storage areas.
• Communicate updates and requests with supervisors and team members.
• Maintain organization in housekeeping areas and prevent cross-contamination.
• Complete regular projects and high-standard deep cleaning.
• Interact with guests and provide local information while creating memorable experiences.
• Assist in other housekeeping tasks as needed.

Skills

Prioritize work

Teamwork

Attention to detail

Time management

Stamina

Job description

Houseperson

Department: Rooms Division

Employment Type: Seasonal - Full Time

Location: Holland America Skagway Inn

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

House persons are the foundation of an excellent stay at the property. You provide a pleasant and comfortable experience for guests and team members, ensuring that all our visitors have a clean home-away-from-home. You will be preparing each guest room to be cleaned by the room attendants; supporting the safety standards, and assisting guests as the need arises. The Housekeeping team is made up of a diverse group of inspiring and passionate individuals who have fun working together daily. Finish your day in the afternoon and be able to enjoy adventures in the Midnight Sun!

RESPONSIBILITIES

• Removing dirty linens and rubbish from guest rooms and transporting it to laundry or dumpsters.
• Delivering amenities and linens to guest rooms or housekeeping closets.
• Communicate with supervisors and other team members for service or technical updates, requests, or concerns.
• Maintain organization for all housekeeping storage areas, ensuring they are clean of clutter and free from cross-contamination.
• Complete regular projects and deep cleaning.
• Interact and communicate with guests, providing property-specific and local information, answering questions, and communicating concerns to supervisors while creating memorable moments for our guests.
• Assisting in other areas of housekeeping as needed (cleaning guest rooms, folding laundry).

REQUIREMENTS

• Must be able to lift 50 lbs./23kg.
• Must pass a pre-employment background check.
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to prioritize work, and maintain attention to time constraints, while working in a team or group environment. You must also have the ability to organize work, meet deadlines, maintain attention to detail and accuracy, and supervise and manage staff.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for a minimum of 8 hours per day.

BENEFITS

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.