Room Attendant

Spirehotels; Selma (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

St. James Hotel in Selma, Alabama, perched along the Alabama River, seeks a dedicated housekeeping professional to create a home-away-from-home atmosphere and ensure guest satisfaction from check-in to check-out.

As part of SPIRE Hospitality, you will work with a team focused on hospitality, support, and maintaining hotel standards. A high school diploma or equivalent is required for full-time employment and a comprehensive benefits package.

Qualifications

• Provide exceptional service to our guests by promptly addressing requests with engagement and thoughtfulness.
• Ensure prompt return of lost items left behind in our hotels.
• Prepare carts with necessary supplies to clean assigned guest rooms.
• Maintain cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels.
• Report supply levels and equipment issues promptly to maintain operations.

Responsibilities

• Provide exceptional service to our guests by promptly addressing requests with engagement and thoughtfulness.
• Ensure prompt return of lost items left behind in our hotels.
• Prepare carts with necessary supplies to clean assigned guest rooms throughout the day.
• Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms.
• Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction.

Job description

Perched along the banks of the Alabama River, theSt. James Hotelstands as a testament to Selma’s storied past. Since 1837, generations have passed through our doors, from Jesse James to Civil War soldiers and Civil Rights activists.Sip a cocktail in our lounge or on our terrace, dine in a setting that echoes the grandeur of another era, and take in picturesque views from spacious rooms. Experience a living legacy of history and hospitality atSt. James Hotel.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for achieving and maintaining guest satisfaction by creating a home-away-from-home atmosphere. From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.

Essential Job Functions:

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
• Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels
• Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
• Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection
• Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction

Physical Demands:

• Lift, carry loads weighing up to 50 lbs
• Push and pull wheeled carts weighing up to 50 - 100lbs
• Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces
• Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day

Qualifications:

Education:

• High school diploma or its equivalent

Experience:

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.