Room Attendant

onni; Seattle (WA); On-site; USD 32,000 - 33,000; Full time

Job summary

Onni is seeking a Room Attendant to clean guest rooms to the property's standards while delivering courteous service in Seattle. The role focuses on efficiency, accuracy, and maintaining a welcoming atmosphere for guests.

The successful candidate will be detail-oriented, capable of working with teammates, and committed to safety and cleanliness. The position may involve flexible hours to meet guest needs and hotel operations.

Qualifications

• Must have strong attention to detail and the ability to prioritize.
• Understand guest service needs and respond promptly.
• Be quick and accurate in completing tasks.
• Work with co-workers as part of a team and maintain confidentiality.

Responsibilities

• Cleans guest rooms as assigned.
• Monitors and maintains cleanliness, sanitation, and organization of assigned work areas.
• Uses correct cleaning materials per surfaces according to OSHA and hotel requirements.
• Transports cart with cleaning supplies to guest rooms and provides cleaning service to designated rooms on assignment sheet: empty trash containers and ashtrays; replace soiled bed linens and make beds with clean linen; cleans kitchen and sets lighting and thermostat to designated levels.
• Maintains positive guest relations and resolves guest complaints.
• Keeps knowledge of departmental policies and procedures and adheres to safety and equipment usage.
• Anticipates guests' needs and responds promptly.
• Becomes familiar with services/features and local attractions to respond to inquiries accurately.
• Removes soil, dirt, soap build-up and hair from bathroom mirrors and fixtures; replaces bathroom amenities as needed.
• Updates status of rooms cleaned and turned down on assignment sheet.

Skills

Strong attention to detail

Understand guest service needs

Speed and accuracy

Teamwork and cooperation

Job description

Job Description:

The Room Attendant cleans guest rooms as assigned, ensuring the property's established standards of cleanliness.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Cleans guest rooms as assigned.
• Monitors and maintain cleanliness, sanitation, and organization of assigned work areas.
• Uses correct cleaning materials for designated surfaces, according to OSHA regulations and hotel requirements.
• Transports cart with cleaning supplies, guest room amenities and linens to assigned guest room and position securely. provides cleaning service to designated rooms on assignment sheet: empty trash containers and ashtrays; remove all dirty terry and replace with clean par to designated layout; replace soiled bed sheets and make bed with clean linen; cleans kitchen and sets lighting and thermostat to designated levels.
• Responsible for maintaining positive guest relations.
• Resolves guest housekeeping complaints and ensures guest satisfaction.
• Maintains complete knowledge of and complies with all departmental policies/service procedures/standards.
• Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as intended.
• Anticipates guests' needs, responds promptly, and acknowledges all guests, however busy and whatever time of day.
• Becomes familiar with all services/features and local attractions/activities to respond to guest inquiries accurately.
• Removes soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
• Replaces facial, toilet tissue and bathroom amenities in correct amount and location.
• Updates status of rooms cleaned and turned down on assignment sheet/ in the system.
• Returns and restocks cart at end of shift.
• Empties vacuum bag and wipes vacuum clean.
• Ensures security of any assigned guest room keys.
• Reports any damages or maintenance problems as well as turns over any lost and found items from guest rooms to the Manager
• Makes up cribs and rollaway beds and re-hang/refold clothes.
• Performs other duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Must have strong attention to detail with the ability to prioritize and organize.
• Understand guest's service needs.
• Must be speedy and accurate.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly.
• Work cohesively with co-workers as part of a team.
• Work with minimal supervision.
• Maintain confidentiality of guest information and pertinent hotel data.
• Ability to work weekends and a flexible schedule.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here represent those an employee may encounter while performing the essential functions of this position. The company complies with all applicable federal, state, and local laws, including the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA), and will provide reasonable accommodations to qualified individuals with disabilities.

Employees in this role must be able to:

• Communicate effective, both verbally and in writing.
• Frequently sit for extended periods; occasionally stand, walk, reach, handle objects, climb, balance, stoop, kneel, crouch, or crawl.
• Frequently lift and/or move up to 40 lbs , with occasional heavier lifting as needed. If a task requires lifting beyond the recommended weight limit, employees will receive appropriate assistance, equipment, or team lifting support in compliance with Cal/OSHA safety regulations.

Salary Range:

$23-$24/hr

About The Company:

Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

AI Use:

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.

All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.