Room Attendant

Fairfield Inn Scranton; Scranton (Lackawanna County); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Room Attendant to maintain clean and attractive guestrooms while providing courteous service. This entry-level role requires effective communication skills and the ability to perform physical tasks. Join a dynamic team at a well-regarded hotel in Scranton.

Qualifications

• Ability to exert up to 50 pounds of force occasionally.
• Ability to stand during entire shift.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete pre-cleaning duties, including guest supplies.
• Ensure guest satisfaction.

Skills

Communication

Education

High School diploma or equivalent

Job description

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Compensation

Type: Hourly

About Highgate Hotels

Highgate is a leading real estate investment and hospitality management company, recognized as an industry innovator. It operates in major U.S. cities including New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in the Caribbean and Latin America. The company offers expert guidance throughout the property cycle, from planning to disposition. Highgate develops a diverse portfolio of lifestyle, legacy, and independent hotels with contemporary programming and digital expertise. It utilizes industry-leading revenue management tools to maximize asset value. The company’s offices are located in New York, Chicago, Dallas, London, Miami, and Seattle.

Location

Fairfield Inn Scranton
949 Viewmont Drive
Dickson City, PA 18519

Overview

The Room Attendant maintains clean, attractive guestrooms and provides courteous, efficient service to guests.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete pre-cleaning duties, including guest supplies, cleaning supplies, and linen setup.
• Remove trash and dirty linen from guestrooms and hallways.
• Keep hallways, public areas, and closets clean and vacuumed.
• Restock housekeeping carts for the next day.
• Replenish chemical bottles.
• Report missing items and maintenance issues to supervisor/manager.
• Handle lost and found items according to standards.
• Ensure guest satisfaction.

Qualifications

• High School diploma or equivalent preferred.
• Ability to exert up to 50 pounds of force occasionally, and 20 pounds frequently.
• Ability to stand during entire shift.
• Effective verbal and written communication skills in a friendly, courteous manner.

Additional Details

• Seniority level: Entry level
• Employment type: Temporary
• Job function: Other
• Industry: Hospitality

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