Room Attendant

Residence Inn Scranton; Scranton (Lackawanna County); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hospitality company is seeking a Room Attendant to maintain clean and attractive guestrooms while providing excellent service. Responsibilities include cleaning rooms, restocking supplies, and ensuring guest satisfaction. Ideal candidates should have a high school diploma and strong communication skills.

Qualifications

• Experience in a hotel or related field is a plus.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Restock housekeeping cleaning cart for the next day’s use.
• Ensure overall guest satisfaction.

Skills

Communication

Education

High School diploma

Job description

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Compensation

Type: Hourly

About Highgate Hotels

Highgate is a leading real estate investment and hospitality management company recognized as an industry innovator. It operates in major U.S. cities including New York, Boston, Miami, San Francisco, and Honolulu, with a growing presence in the Caribbean and Latin America. The company provides expert guidance through all stages of the property cycle, from planning to disposition. Highgate develops a diverse portfolio of lifestyle hotel brands, legacy brands, and independent hotels with contemporary programming and digital expertise. They use industry-leading revenue management tools to identify market dynamics and maximize asset value. With experienced hotel management leaders, Highgate is a trusted partner for top ownership groups and major hotel brands. Offices are located in New York, Chicago, Dallas, London, Miami, and Seattle.

Website: www.highgate.com

Location

Residence Inn Scranton
947 Viewmont Drive
Scranton, PA 18519

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart setup.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep hallways, public areas, and closets clean, neat, and vacuumed.
• Restock housekeeping cleaning cart for the next day’s use.
• Replenish chemical bottles.
• Report missing items from rooms (e.g., irons, hair dryers) to Housekeeping Supervisor/Manager.
• Report maintenance repairs immediately.
• Handle Lost and Found items according to standards.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent preferred; experience in a hotel or related field is a plus.
• Ability to exert up to 50 pounds of force occasionally and 20 pounds frequently to lift, carry, push, or pull objects.
• Ability to stand for the entire shift.
• Effective verbal and written communication skills in a friendly, courteous, and service-oriented manner.

Additional Information

• Seniority level: Entry level
• Employment type: Temporary
• Job function: Other
• Industry: Restaurants

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