Room Attendant

PEG Companies; Provo (AR); On-site; USD 26,000 - 38,000; Full time

Job summary

PEG Companies is seeking a Room Attendant to maintain clean, comfortable guest rooms and deliver courteous service in a fast-paced hotel environment. Weekend availability is required, with adherence to hotel standards.

Responsibilities include making beds, changing linens, restocking supplies, cleaning bathrooms, and reporting maintenance issues. You will follow safety protocols, protect guest privacy, and interact professionally with guests and coworkers.

Qualifications

• Previous housekeeping experience in a hotel environment is highly desired.
• Ability to communicate verbally and in writing to follow duties.
• Ability to work varied schedules including weekends and holidays.

Responsibilities

• Clean and service guest rooms according to hotel standards, including making beds and replacing towels.
• Dust, vacuum, and sanitize surfaces; replenish amenities and toiletries.
• Ensure bathrooms are cleaned, sanitized, and stocked; report maintenance issues.
• Restock housekeeping carts, deliver requested items, and follow safety guidelines.
• Respect guest privacy and maintain accurate room status information.

Skills

Housekeeping experience

Verbal and written communication

Weekend availability

Job description

Description

The Room Attendant plays a critical role in ensuring a clean, comfortable, and welcoming environment for our guests. This position is responsible for maintaining high standards of cleanliness and guest service to enhance overall satisfaction. Must be willing to work weekends.

• Clean and service guest rooms according to hotel standards, including:
• Making beds, changing linens, and replacing towels.
• Dusting, vacuuming, and sanitizing surfaces.
• Replenishing amenities (soap, shampoo, water, coffee, etc.).
• Ensure bathrooms are cleaned, sanitized, and stocked with supplies.
• Where applicable, clean kitchen areas, ensure appliances are clean and in working order.
• Check and report any maintenance issues (e.g., lighting, plumbing, or HVAC problems).
• Follow proper procedures for handling lost and found items.
• Respect guest privacy and follow hotel protocols for "Do Not Disturb" signage.
• Restock housekeeping carts and storage areas; maintain cleanliness and proper safety protocols.
• Deliver guest requested items to guest rooms upon request.
• Adhere to all safety and sanitation guidelines.
• Provide courteous and professional service when interacting with guests and co-workers
• Maintain accurate room status information on daily assignment sheets.
• Adhere to precautions and use personal protective equipment (PPE) for all chemicals as outlined on Safety Data Sheets (SDS).
• Comply with hotel security, fire regulations and all health and safety legislation.
• Assist other departments wherever necessary and maintain good working relationships.

Requirements

• Previous housekeeping experience in a hotel environment highly desired.
• Ability to communicate verbally and in writing to follow job duties.
• Ability to work varied schedule as necessary including weekends and holidays.

Physical Requirements

• Must tolerate prolonged periods of standing, walking, kneeling, bending, stooping, and climbing stairs.
• Must tolerate exposure to cleaning solutions.
• Must be able to Push up to 75 pounds, lift and carry up to 25 lbs.