Room Attendant

PEG Company; Danvers (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

PEG Company is seeking a Room Attendant in Danvers, Massachusetts, to ensure a clean and welcoming environment for guests. The role requires maintaining high cleanliness standards and providing excellent guest service.

Responsibilities include cleaning guest rooms, handling guest requests, and adhering to safety guidelines. Candidates should have prior housekeeping experience and be able to work flexible hours, including weekends and holidays.

Qualifications

• Previous housekeeping experience in a hotel environment highly desired.
• Ability to communicate verbally and in writing to follow job duties.
• Ability to work varied schedule as necessary including weekends and holidays.

Responsibilities

• Clean and service guest rooms according to hotel standards.
• Adhere to all safety and sanitation guidelines.
• Provide courteous and professional service when interacting with guests.

Skills

Housekeeping experience

Communication skills

Flexibility to work weekends and holidays

Job description

Overview

The Room Attendant plays a critical role in ensuring a clean, comfortable, and welcoming environment for our guests. This position is responsible for maintaining high standards of cleanliness and guest service to enhance overall satisfaction.

Responsibilities

• Clean and service guest rooms according to hotel standards, including:
• • Making beds, changing linens, and replacing towels
  • Dusting, vacuuming, and sanitizing surfaces
  • Replenishing amenities (soap, shampoo, water, coffee, etc.)
  • Ensure bathrooms are cleaned, sanitized, and stocked with supplies
  • Where applicable, clean kitchen areas, ensure appliances are clean and in working order
  • Check and report any maintenance issues (e.g., lighting, plumbing, or HVAC problems)
  • Follow proper procedures for handling lost and found items
  • Respect guest privacy and follow hotel protocols for “Do Not Disturb” signage
  • Restock housekeeping carts and storage areas; maintain cleanliness and proper safety protocols
  • Deliver guest requested items to guest rooms upon request
• Adhere to all safety and sanitation guidelines
• Provide courteous and professional service when interacting with guests and co-workers
• Maintain accurate room status information on daily assignment sheets
• Adhere to precautions and use personal protective equipment (PPE) for all chemicals as outlined on Safety Data Sheets (SDS)
• Comply with hotel security, fire regulations and all health and safety legislation
• Assist other departments wherever necessary and maintain good working relationships

Qualifications

• Previous housekeeping experience in a hotel environment highly desired
• Ability to communicate verbally and in writing to follow job duties
• Ability to work varied schedule as necessary including weekends and holidays

Physical Requirements

• Must tolerate prolonged periods of standing, walking, kneeling, bending, stooping, and climbing stairs
• Must tolerate exposure to cleaning solutions
• Must be able to push up to 75 pounds, lift and carry up to 25 lbs