Room Attendant

Spire Hospitality; Peabody (MA); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401K matching

Hotel discounts

Job summary

Spire Hospitality is seeking a Housekeeping Room Attendant in Peabody, Massachusetts, to deliver outstanding guest services. Responsibilities include cleaning guest rooms, addressing guest requests, and maintaining a commitment to cleanliness. The position offers $17/hour and requires a flexible schedule, including weekends. A high school diploma or equivalent is required, along with previous housekeeping experience. Join our team to grow your hospitality career with a company that values its employees and provides comprehensive benefits.

Qualifications

• Must be able to lift and carry loads of up to 50 lbs.
• Must have previous housekeeping experience.
• Must be available for a flexible schedule, including weekends.

Responsibilities

• Provide exceptional service to guests and address their requests promptly.
• Prepare carts with supplies for cleaning assigned guest rooms.
• Commit to cleanliness by ensuring every detail shines.

Skills

Exceptional service skills

Attention to detail

Time management

Education

High school diploma or equivalent

Job description

Description

Centrally located on Boston's North Shore, our hotel is perfectly situated near Salem, Gloucester, Rockport, and Cape Ann. Stay with us to visit the Salem Witch Museum, House of Seven Gables, or all of the culture and charm that the city of Boston offers! Our Ithaki Restaurant is sure to delight and is a favorite of locals. 183 Rooms, 10,000 sq. ft. event space, Ithaki Modern Mediterranean Restaurant.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for achieving and maintaining guest satisfaction by creating a home-away-from-home atmosphere. From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.

Essential Job Functions

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
• Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels
• Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
• Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection
• Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction

Hotel Specific

• $17.00/hour
• Flexible schedule to include combination of weekend days is required

Physical Demands

• Lift, carry loads weighing up to 50 lbs
• Push and pull wheeled carts weighing up to 50 - 100lbs
• Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces
• Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day

Qualifications

Education

• High school diploma or its equivalent

Experience

• Previous Housekeeping Room Attendant experience preferred

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.