Room Attendant

Spire Hospitality LLC

Park Ridge (NJ)

On-site

USD 23,000 - 24,000

Full time

9 days ago
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Benefits offered by this job

Early pay
Medical insurance
Dental insurance
Vision insurance
Pet discount
Identity protection
Pre-paid legal
Flexible spending accounts
401K matching
Life insurance
Disability insurance
Paid time off
Wellness programs
Hotel discounts

Job summary

Spire Hospitality, LLC is seeking a Guest Services Associate to join our housekeeping team at a New Jersey hotel. You will deliver outstanding guest experiences, promptly address requests, and contribute to a home-away-from-home atmosphere from check-in to checkout.

The role focuses on cleanliness, attention to detail, and collaboration with fellow team members to ensure guest satisfaction. Benefits include early pay and a comprehensive benefits package; the position is full-time and on-site in

Qualifications

  • High school diploma or its equivalent.

Responsibilities

  • Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
  • Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels
  • Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
  • Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection
  • Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction

Education

High school diploma or its equivalent

Job description

Description

Located within minutes of Woodcliff Lake, Nyack, The Outlets at Bergen Town Center and the excitement of New York City, our hotel provides sophisticated spaces, thoughtfully designed to make you feel at home. Join us for Breakfast at Brea’s and setup your remote office at our spacious work desk with high-speed internet. Sean O’Casey’s is waiting for dinner and drinks after a long day exploring Manhattan.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.
We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more

In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for achieving and maintaining guest satisfaction by creating a home‑away‑from‑home atmosphere. From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.

Essential Job Functions
  • Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
  • Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels
  • Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
  • Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection
  • Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction
Physical Demands
  • Lift, carry loads weighing up to 50 lbs
  • Push and pull wheeled carts weighing up to 50 - 100lbs
  • Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces
  • Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day
Qualifications
Education
  • High school diploma or its equivalent

Pay rang: $17 - $17.50 per hour

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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