Room Attendant

Sheraton Detroit Novi Hotel; Novi (MI); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading hotel is seeking dedicated housekeeping staff responsible for cleaning and maintaining guest rooms to high standards. The role requires physical stamina and excellent communication skills, ensuring a welcoming environment for guests while following safety and security procedures.

Benefits

401(k) plan

Health and Dental insurance

Paid Time Off

Room and Food Discounts

Qualifications

• Able to lift up to 50 pounds.
• Good communication skills for guest interactions.
• Ability to perform cleaning tasks efficiently.

Responsibilities

• Clean and maintain guest rooms as per company standards.
• Stock housekeeping supplies and amenities.
• Report damages or hazards in guest rooms.

Skills

Effective communication with guests and staff

Ability to perform cleaning tasks

Physical stamina

Job description

Job Summary

Responsible for cleaning and maintaining guest rooms according to company procedures and standards.

Essential Job Functions

This description summarizes primary responsibilities and qualifications. The hotel operates 24/7, so shift times may vary.

• Stock housekeeping supplies and amenities for cleaning each room.
• Observe knocking procedures before entering guest rooms.
• Clean assigned guest rooms, ensuring amenities are stocked and checklists are completed.
• Mark clean rooms for inspection.
• Report damages or hazards in guest rooms.
• Secure guest room doors after cleaning.
• Maintain neatness in corridors and service areas.
• Handle lost and found items and guest room keys appropriately.
• Follow all company policies, safety, and security procedures.
• Know fire prevention and emergency procedures.
• Use protective equipment and report unsafe conditions or incidents.
• Maintain a neat and professional appearance.
• Perform additional duties as assigned and assist team members as needed.

Knowledge, Skills & Abilities

• Bend, reach, and perform cleaning tasks.
• Stand and walk for extended periods.
• Communicate effectively with guests and staff.
• Inspect rooms for cleanliness and left-behind belongings.
• Use written communication to document completed work.
• Perform quick and efficient movements for cleaning duties.

Physical Demands

• Lifting up to 50 pounds.
• Frequent bending, reaching, standing, walking, talking, hearing, seeing, and smiling.

Benefits

• 401(k), Dental, Disability, Employee Assistance, Flexible Spending, Health, Life, Vision insurances, Paid Time Off, Room and Food Discounts.

EEO: Driftwood Hospitality Management is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, veteran status, or other protected classes.

Source: Driftwood Hospitality