Room Attendant

MedStar Health; Livonia (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality management company seeks a Room Attendant for their Residence Inn in Livonia, MI. In this role, you will be responsible for maintaining cleanliness in guest rooms and ensuring high levels of guest satisfaction. Candidates should have a high school diploma or equivalent and strong communication skills.

Qualifications

• Experience in a hotel or related field preferred.
• Ability to lift up to 50 pounds occasionally.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Restock housekeeping cleaning cart for the next day's use.
• Ensure overall guest satisfaction.

Skills

Communication

Attention to Detail

Education

High School diploma or equivalent

Job description

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco, and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality-forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Room Attendant

Requisition ID: 2025-67234

Category: Housekeeping

Location: US-MI-Livonia

Property: Residence Inn Livonia

Compensation Type: Hourly

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas, and closets clean, neat, and vacuumed.
• Restock housekeeping cleaning cart for the next day's use.
• Replenish chemical bottles.
• Report all missing items from rooms (e.g., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for "Lost and Found" according to standards.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate verbally and in writing with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.