Room Attendant

Wyndham Hotels & Resorts; Myrtle Beach (SC); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading hospitality company as a Room Attendant, where you will play a vital role in ensuring guests have a clean and welcoming environment. This position involves maintaining the highest cleaning standards in guest rooms and public areas, providing exceptional service, and ensuring guest satisfaction. If you are detail-oriented, enjoy working in a fast-paced environment, and take pride in your work, this is the perfect opportunity for you. Become part of a dedicated team that values hard work and commitment to excellence in hospitality.

Qualifications

• High School diploma or equivalent preferred.
• Ability to stand for long periods and lift up to 50 pounds.

Responsibilities

• Thoroughly clean guestrooms and public areas.
• Restock cleaning carts and report maintenance issues.
• Ensure overall guest satisfaction.

Skills

Effective communication skills

Attention to detail

Ability to lift heavy objects

Education

High School diploma or equivalent

Job description

Position: Room Attendant

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including preparing guest supplies, cleaning supplies, and linen for housekeeping cart setup.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep all hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning carts for the next day’s use.
6. Replenish chemical bottles.
7. Report all missing items from rooms (e.g., irons/boards, hair dryers) to Housekeeping Supervisor/Manager.
8. Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
9. Handle items for “Lost and Found” according to standards.
10. Ensure overall guest satisfaction.

Qualifications

1. High School diploma or equivalent and/or experience in a hotel or related field preferred.
2. Ability to exert up to 50 pounds of force occasionally and 20 pounds frequently to lift, carry, push, or pull objects.
3. Ability to stand during the entire shift.
4. Effective verbal and written communication skills with all levels of employees and guests, in an attentive, friendly, courteous, and service-oriented manner.