Room Attendant

VOCO The Shelby – Myrtle Beach; Myrtle Beach (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated Room Attendant to enhance guest experiences through meticulous cleaning and attention to detail. This role involves maintaining guest rooms and public areas, ensuring cleanliness and sanitation standards are met. The ideal candidate will possess strong communication skills and the ability to work efficiently in a fast-paced environment. Join a dynamic team where your contributions will transform ordinary stays into extraordinary memories, all while enjoying a supportive work culture and competitive benefits.

Benefits

Competitive Base Salary

Vacation

Medical, Dental, Vision, Life, Pet Insurance

401K

Costco Membership

Bereavement Leave

Management Contract Referral Program

Education Assistance

Qualifications

• 1+ years of previous housekeeping experience is required.
• Must effectively communicate with guests and coworkers.
• Ability to follow directions with attention to detail.

Responsibilities

• Maintain cleanliness of guest rooms, corridors, and public areas.
• Respond courteously to guest requests and report issues.
• Perform cleaning tasks including vacuuming, dusting, and mopping.

Skills

Housekeeping

Communication

Attention to Detail

Teamwork

Multi-tasking

Education

High School Diploma

Job description

Job Details

Job Location: VOCO The Shelby Myrtle Beach - Myrtle Beach, SC

Salary Range: $14.25 - $15.00 Hourly

Description

Room Attendant

At The Shelby, we don't just maintain the cleanliness of our facilities—we craft unforgettable experiences. As a Room Attendant, you'll play a key role in creating memorable moments for our guests by ensuring that all Guest Rooms and Hallways are in top condition. Your commitment to ongoing cleanliness, disinfection, sanitation, and attention to detail will keep everything running smoothly, in line with hotel and brand standards. More than just a cleaner, you'll contribute to a seamless and comfortable guest experience, turning ordinary stays into extraordinary memories through exceptional service and genuine connections.

ABOUT THE ROLE

This position will be responsible for maintaining the cleanliness/sanitation of guest rooms, guest corridors, elevators, and all assigned areas. He/she is also responsible for delivering items to guest rooms (irons, towels, extra pillows, etc). This associate will handle daily cleaning and maintenance/sanitation of the guest rooms, public areas and pool/health club. The qualified candidate will have open availability and/or can work the evening shift.

SCOPE OF WORK + TEAM

• Reports to Director of Housekeeping/Executive Housekeeper/Housekeeping Manager
• Supports Housekeeping team

RESPONSIBILITIES

• Ability to walk, kneel, stoop, and stand for entire shift while cleaning and servicing guest rooms and perform medium work exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly lift, carry, push, or otherwise move objects.
• Strip beds, remove soiled linen, terry and trash from guestrooms and take to the appropriate locations in the prescribed manner.
• Check under beds and sofas for debris, clean bedroom/closet area, and make beds in the prescribed manner.
• Vacuum, sweep and mop floors to ensure guest room areas, balconies and hallways are free from debris.
• Dust furniture/lamps/headboards/pictures/planters/chimney/chimney floor, clean kitchen counters/cabinets/drawers/refrigerators in the prescribed manner.
• Clean bathroom counters, floors, showers/tub in the prescribed manner.
• Report any missing/found articles, damage or maintenance problems to the Housekeeping Supervisor.
• Receive assigned section, keys, supplies and any priority requests from the Housekeeping Supervisor.
• Respond at all times, in a friendly, helpful and courteous manner to guests, managers and fellow associates. Report all guest issues and complaints to management.

Qualifications

EXPERIENCE:

• 1+ years Previous housekeeping experience.
• Must be able to effectively communicate to guests, management, and coworkers.
• Must be able to follow directions with attention to detail, speed and accuracy.
• Must be a team player with the ability to work under minimal supervision.
• Must be able to multi-task in a fast-paced work environment.
• Flexible and long hours sometimes required.
• Ability to stand for the entire shift.

OTHER EXPECTATIONS:

• Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.
• Demonstrate a working knowledge of all company safety and security procedures.
• Hours Required: Must primarily work during Springboard Hospitality business hours, while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.

Benefits:

• Competitive Base Salary
• Vacation
• Medical, Dental, Vision, Life, Pet Insurance
• 401K
• Costco Membership
• Bereavement Leave
• Management Contract Referral Program
• Education Assistance

Springboard Hospitality is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws.