Room Attendant

Pacific Hotel Management, LLC; Monterey (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Educational assistance opportunities

Training and professional development

Associate recognition programs

Hotel and travel discounts

Job summary

InterContinental The Clement Monterey on Cannery Row is seeking a detail-oriented Room Attendant to maintain spotless guest rooms and support our Housekeeping team. This full-time role offers starting wage of $22.00 per hour, a friendly culture, and opportunities for growth within Pacific Hotel Management, LLC and the IHG family.

You will work with hotel departments to deliver exceptional guest experiences, with emphasis on teamwork, reliability, and guest satisfaction.

Qualifications

• One year of housekeeping, cleaning, or related experience preferred.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Clean and service guest rooms to brand and quality standards.
• Replace linens, towels, and guest amenities.
• Vacuum, dust, sweep, and sanitize guest room touchpoints.
• Respond promptly and professionally to guest requests.
• Assist with special cleaning projects and room preparations as needed.
• Report maintenance concerns and ensure rooms are guest-ready.
• Work collaboratively with hotel departments to deliver exceptional guest experiences.

Skills

Attention to detail

Organizational skills

Teamwork

Communication

Multilingual

Hospitality mindset

Job description

Room Attendant (Full-Time) Starting Wage: $22.00 per Hour

InterContinental The Clement Monterey, 750 Cannery Row, Monterey, CA 93940

Do you have an eye for detail and a passion for creating memorable guest experiences? InterContinental The Clement Monterey is looking for a friendly, dependable, and service-oriented Room Attendant to join our Housekeeping team.

At InterContinental The Clement Monterey, we take pride in delivering exceptional hospitality while fostering a supportive and engaging workplace culture. As part of Pacific Hotel Management and the IHG family of hotels, we offer opportunities for growth, recognition, and outstanding employee benefits.

Schedule

• Full-Time position.
• Must be available to work a flexible schedule, including weekends and holidays, based on business needs.

What You'll Do

• Clean and service guest rooms to brand and quality standards.
• Replace linens, towels, and guest amenities.
• Vacuum, dust, sweep, and sanitize guest room touchpoints.
• Respond promptly and professionally to guest requests.
• Assist with special cleaning projects and room preparations as needed.
• Report maintenance concerns and ensure rooms are guest-ready.
• Work collaboratively with hotel departments to deliver exceptional guest experiences.

Qualifications

• One year of housekeeping, cleaning, or related experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Bilingual or multilingual candidates are encouraged to apply.
• Passion for hospitality and guest service.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to bend, stoop, kneel, and lift up to 50 pounds.
• Ability to push and pull housekeeping carts and equipment.

Why Join Us?

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Educational assistance opportunities
• Training and professional development
• Associate recognition programs
• Hotel and travel discounts through IHG
• A welcoming and team-oriented culture

Pacific Hotel Management, LLC is a privately- owned company that manages various hotel brands in the bay area. InterContinental the Clement Monterey is one out of 7 hotels within PHM. Our culture is family oriented, friendly, outgoing, competitive and results oriented. All associates work hard every day to achieve guest and associate satisfaction goals, but most importantly, all associates have an inherent passion for hospitality. All of our associates also enjoy an array of benefits and perks such as health insurance, 401k plan, educational assistance program, training, recognition events, travel discounts and more! As part of the IHG brand, we pursue excellence in everything we do!

We are looking for someone who can easily engage and adapt to our unique culture. We are looking for a friendly and detail oriented Room Attendant to join our family! The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a comfortable and memorable experience for guests. Additional responsibilities may include assisting in public areas, answer guest inquiries, delivering items to guest rooms, restocking and assisting with special cleaning projects. The Room Attendant is an integral part of our team at the property and works side by side with managers and associates on a day-to-day basis to anticipate and meet guest’s needs. We are looking for someone who will help us continue to develop memorable guest experiences.

The job qualifications listed above are not all inclusive of the essential and non-essential job functions of each position and are solely a guideline for these positions.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job summation are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.