Room Attendant

Goodstone; Middleburg (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is hiring for a Room Attendant to join their housekeeping team in providing superior service by ensuring guest rooms and public areas are clean and welcoming. Ideal candidates will demonstrate attention to detail and a commitment to creating a pleasant environment for guests. This position provides opportunities for growth, a complete benefits package, and a supportive team atmosphere.

Benefits

Employee Referral Bonus

Daily Family Meal

Friends and Family Program

Free Parking

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Wellness resources

Vision insurance

Qualifications

• Relevant experience or knowledge preferred.
• Ability to lift up to 50 pounds occasionally.
• Must be able to work a varied schedule including shifts on weekends and holidays.

Responsibilities

• Conduct daily cleaning tasks including dusting, vacuuming, and mopping.
• Respond to guest requests and maintain room ambiance.
• Report maintenance issues and ensure guest rooms are ready.

Skills

Attention to detail

Customer service

Organization

Education

High school diploma or equivalent

Job description

Benefits:

Employee Referral Bonus

Daily Family Meal

Friends and Family Program

Free Parking

401(k)

401(k) matching

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

Title: Room Attendant Department: Housekeeping Hiring Manager: Housekeeping Manager

Position Objective To support the housekeeping team by maintaining the cleanliness and presentation of guest rooms and public areas, ensuring a welcoming and luxurious environment for all guests.

Key Responsibilities

Guest Room & Turndown Service

Refresh guest rooms and bathrooms during turndown service.

Replace used towels, lay out bathrobes and slippers, and provide ice, water, and turndown chocolates.

Adjust lighting and room ambiance to evening standards.

Remove trash and replace glassware.

Guest Support

Respond promptly to guest requests, including delivering rollaway beds, making sofa beds, and fulfilling other basic needs.

Neatly arrange guest toiletries and personal items according to Goodstone standards.

Cleaning & Maintenance

Perform daily cleaning tasks: dusting, vacuuming, mopping, sweeping, carpet shampooing, window washing, and trash removal.

Deep clean guest rooms and public areas as scheduled or assigned.

Maintain cleanliness in restrooms, hallways, stairwells, pool area, and offices.

Assist in cleaning occupied or vacant rooms independently or with team members.

General Duties

Ensure guest rooms are fully prepared and guest-ready.

Report any maintenance issues or items needing repair or replacement.

Participate in special projects and additional duties as assigned.

Requirements and Qualifications

High school diploma or equivalent; relevant experience or knowledge, skills

Physically able to push a vacuum cleaner for extended periods of time

Ability to lift up to 50 pounds (occasionally)

Physically able to reach, stretch, bend, and walk during the daily routine, with the ability to stand for prolonged periods

Previous experience cleaning homes or hotels is preferred; training will be provided

Ability to assist customers and guests when needed

Pay attention to detail when cleaning

Organized and able to follow a schedule

Ability to follow verbal directions

Must be able to work a varied schedule, including Mid, PM shifts, weekdays, weekends, and holidays

Benefits

Complete benefits package starting on day 61 (Medical, Dental, Vision, Disability, Life Insurance)

401(k) with company match after one year

Paid vacation and sick time

Employee referral bonus program

Friends & Family discount program

Complimentary daily staff meal

Free on-site parking

Equal Opportunity Employer Goodstone Inn & Restaurant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We maintain a drug-free workplace and may conduct screening tests as a condition of employment.

Note This job description provides a general overview of the position. Duties and responsibilities may evolve based on business needs and management direction.