Room Attendant (PM) - Hilton Columbus Downtown

Hilton Worldwide, Inc.; Columbus (OH); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading global hospitality company is seeking a full-time PM Room Attendant for its Columbus property. In this pivotal role, you will be responsible for ensuring guest satisfaction by maintaining the cleanliness and order of guest rooms. The ideal candidate will demonstrate exceptional customer service skills in a dynamic team environment and will benefit from various perks including worldwide travel discounts and paid time off.

Benefits

Worldwide travel discounts

Paid time off starting on first day

Shift meals

FREE parking or discounted bus pass

Qualifications

• Demonstration of exceptional guest experience delivery.
• Ability to respond to guest requests promptly and courteously.
• Team player with a strong sense of ownership and initiative.

Responsibilities

• Clean guest rooms and suites to high standards.
• Respond to special requests from guests in a timely manner.
• Ensure all amenities are replenished and trash is disposed of.

Skills

Customer Focus

Adaptability

Dependability

Productivity

Quality

Job description

Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences.

The Housekeeping Team at the Hilton Columbus Downtown is currently seeking a PM Room Attendant (Full Time) to work second shift at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality!

We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more!

What will I be doing?

As a Room Attendant you would be responsible for cleaning guest rooms and responding to our guests’ requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean rooms/suites as assigned which includes:
• Making beds, cleaning bathrooms, dusting, vacuuming, washing windows/tracks, strip dirty linen, remove used amenities from the room, disposing of trash
• Stock cart as needed
• Greet guests with friendly acknowledgement
• Replenish linen and guest amenities
• Respond to special requests by guests in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!