Room Attendant

Hyatt Hotels; Lewisville (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Room Attendant, where you will play a vital role in ensuring guest satisfaction through maintaining clean and welcoming environments. This position involves thorough cleaning of guestrooms, handling guest supplies, and ensuring all public areas are spotless. If you have a keen eye for detail and a passion for service, this role offers a fantastic opportunity to contribute to a positive guest experience in a dynamic hospitality setting.

Qualifications

• High School diploma or equivalent preferred.
• Ability to lift up to 50 pounds occasionally.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Restock cleaning cart and report missing items.

Skills

Effective verbal communication

Effective written communication

Ability to lift heavy objects

Attention to detail

Education

High School diploma or equivalent

Job description

Job Title: Room Attendant

Location: Courtyard Lewisville, 2701 Lake Vista Drive, Lewisville, TX 75067

Overview: The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities:

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep all hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning cart for the next day's use.
6. Replenish chemical bottles.
7. Report all missing items from rooms (e.g., irons/boards, hair dryers) to Housekeeping Supervisor/Manager.
8. Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
9. Handle items for “Lost and Found” according to standards.
10. Ensure overall guest satisfaction.

Qualifications:

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds frequently or constantly to lift, carry, push, pull, or move objects.
• Ability to stand during the entire shift.
• Effective verbal and written communication skills with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.