Room Attendant

Hyatt; Itasca (IL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

401K retirement plan

Short and Long-Term Disability Income

Vacation PTO & Holiday/Sick PTO

Employee Assistance Program

Job summary

Hyatt is seeking a Room Attendant in Itasca, Illinois, to ensure guest satisfaction through excellent cleanliness and room services. The ideal candidate will have a detail-oriented approach and a friendly demeanor, responding quickly to guest requests and maintaining the organization of supplies.

This role comes with comprehensive benefits, including medical, dental, and vision coverage, as well as a 401K retirement plan and PTO for vacations and holidays.

Qualifications

• Cleaning experience preferred.
• Ability to respond quickly to guest requests.
• Maintaining cleanliness and organization of assigned guest rooms.

Responsibilities

• Ensure guest satisfaction through cleanliness and hotel services.
• Service assigned guest rooms in a timely manner.
• Report lost and found articles to supervisor.

Skills

Detail oriented

Customer centric

Friendly demeanor

Team player

Job description

Job Overview

As a Room Attendant, you will fill a vital role in ensuring guest satisfaction through cleanliness and guest room hotel services for each guest. You will be focused on optimizing each guest’s experience by providing a spotlessly clean hotel guest room, facilities and outlets and providing incredibly friendly guest service to every guest.

Ideal Candidate

• Love the look and smell of clean, be detail oriented, preferably with facility cleaning experience.
• Be incredibly friendly, customer centric, love to smile and have fun in a team environment.
• Clean and service assigned guest rooms in a timely and organized manner according to procedures and standards.
• Respond quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to appropriate department. Follows up to ensure guest satisfaction.
• Maintains linen cart and supplies neat and organized to department standards.
• Maintains security of equipment, keys and supplies issued each day.
• Reports lost and found articles to supervisor.
• Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management.

Benefits For Full Time Employees

• Medical, Dental, and Vision Coverage
• 401K retirement plan
• Short and Long-Term Disability Income*
• Term Life and AD&D Insurance
• Vacation PTO & Holiday/Sick PTO
• Employee Assistance Program
• Specific plans for specific positions

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.