Room Attendant

Staybridge Suites: Denver North - Thornton; Thornton (CO); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

PTO with immediate accrual

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with immediate match

Holiday pay

Job summary

Staybridge Suites: Denver North - Thornton is seeking a Room Attendant to clean and prepare rooms for overnight guests, ensuring they are spotless, stocked, and in good working order. You will follow a consistent routine, take direction well, and deliver a high standard of guest service.

Responsibilities include stocking carts, cleaning rooms, replenishing linens, and maintaining public areas. You will report issues, log guest property, and participate in pre-shift briefings to ensure smooth

Qualifications

• Attention to detail is essential for thorough room cleaning and setup.
• Ability to take direction and follow a consistent routine.
• Good customer service mindset to address guest needs.

Responsibilities

• Stock housekeeping cart with cleaning supplies, fresh linens, and guest basics.
• Clean rooms including beds, bathrooms, dusting, vacuuming, and trash removal.
• Change and replenish linens, towels, and amenities as needed.
• Clean restrooms, public areas, offices, and meeting rooms when assigned.
• Ensure hotel property is in working order and report issues to management.
• Respond to guest requests and report concerns to ensure satisfaction.
• Log all guest property left in rooms or public spaces.
• Attend pre-shift meetings and learn assignments.
• Perform deep cleaning as needed (flip mattresses, move furniture).
• Complete tasks within the assigned MPRs.

Skills

Attention to detail

Direction following

Routine adherence

Customer care

Fast-paced work

Job description

As Room Attendant, you will be a vital part of the overall guest experience. You will be responsible for cleaning and preparing rooms for our overnight guests. A well-prepared room is one that is clean, fully stocked, and in good working order, which allows us to deliver an exceptional experience for our guests. If you have great attention to detail, take direction well, and like to follow a consistent routine, this might be just the job for you!

Responsibilities

• Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies.
• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash.
• Change and replenish bed linens, towels and other guest amenities, as needed.
• Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms.
• Ensure all hotel property is in working order. Report missing articles, damage, or mechanical problems to management or supervisor, as necessary.
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Turn in and log all guest property left in room or other public space.
• Attend pre-shift meetings to learn assignments and the day’s tasks.
• Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture).
• Ensure all rooms/assigned tasked are completed with the allotted MPR’s.

Qualifications

• Knowledge of housekeeping and laundry operations and procedures.
• Knowledge of proper use and storage of cleaning chemicals.
• General knowledge of equipment such as vacuums, commercial washers and dryers.
• Able to understand and speak some of the English language.
• Able to prioritize work assignments.
• Demonstrate genuine care for customers and employees.
• Able to work in fast paced environment

Benefits

• PTO with immediate accrual
• Access 50% of your wages prior to payday
• Discount program for car rentals, travel, entertainment, etc.
• Hotel Discounts Worldwide
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Voluntary Options - Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
• Employer Sponsored Long-Term Disability Coverage
• 401(k) with immediate match
• Double Time for Holidays Worked
• Health Savings Account
• Employee Assistance Program (EAP)
• Dependent Care FSA