Hotel Room Attendant

SMI Hotel Group; Richmond (VA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid Time Off

401K plan with company match

Hotel discounts

Paid holidays

Job summary

SMI Hotel Group in Richmond, Virginia, is seeking a Room Attendant dedicated to maintaining clean and attractive guestrooms while providing efficient service to guests. The ideal candidate possesses attention to detail and customer service skills.

Benefits include health insurance, paid time off, and a 401K plan. Flexible scheduling to accommodate weekends and holidays is essential. Join a team that values quality service and comfort for guests!

Qualifications

• Previous housekeeping experience is preferred, but not required.
• Attention to detail.
• Ability and flexibility to work weekends and holidays.

Responsibilities

• Load housekeeping carts with all necessary supplies.
• Vacuum, sweep, dust, and clean rooms to hotel standards.
• Prepare rooms for guest arrivals and respond to special guest requests.

Skills

Attention to detail

Customer service experience

Job description

Team & Culture Focused

“Join a team that takes pride in every detail.”

“We don’t just clean rooms—we create comfort.”

“Work with a team that guests remember.”

Role Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Benefits

• Health, dental and vision insurance (full‑time employees)
• Paid Time Off (full‑time and part‑time employees)
• 401K plan with company match (full‑time and part‑time employees)
• Hotel discounts (full‑time and part‑time employees)
• Paid holidays (full‑time employees)

Responsibilities

• Load housekeeping carts with all necessary supplies.
• Team support provided – on selected days, a houseman will help strip most assigned rooms to improve efficiency.
• Obtain executive housekeeper’s signature on his/her work assignment sheet.
• Vacuum, sweep, dust, and clean rooms to hotel standards.
• Inspect room for safety hazards and for the operating conditions of equipment.
• Check for damaged linens.
• Report lost and found articles and maintenance problems to a supervisor.
• Prepare rooms for guest arrivals and respond to special guest requests.
• Record room status on work assignment sheets.
• Other duties as assigned.

Qualifications

• Previous housekeeping experience is preferred, but not required.
• Attention to detail.
• Previous customer service experience preferred, but not required.
• Ability and flexibility to work weekends and holidays.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.