Room Attendant

Residence Inn Farmington Hills

Farmington Hills (MI)

On-site

USD 24,000 - 32,000

Full time

6 days ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
401(k) retirement plan
Paid holidays
Paid time off
Employee Assistance Program
Employee Fund

Job summary

Residence Inn Farmington Hills is seeking a Room Attendant to own the daily housekeeping tasks and ensure guest rooms meet hotel standards. You will communicate with guests and housekeeping staff to deliver clean, welcoming spaces.

Responsibilities include cleaning rooms, assisting guests, stocking supplies, and reporting any issues. The position emphasizes guest service, teamwork, and adherence to quality standards in a hospitality environment.

Qualifications

  • Strong guest service mindset and professional demeanor.
  • Clear communication with guests and team members.
  • Ability to work as part of a team in a fast-paced hotel environment.
  • High attention to cleanliness and detail in room prep.

Responsibilities

  • Cleaning and servicing assigned rooms or areas according to established standards and procedures including
  • Clean and arrange guest rooms to hotel standards for guest arrival
  • Clean and maintain common areas of the hotel
  • Perform laundry duties as necessary
  • Stock and maintain housekeeping supply rooms
  • Ensure a high level of customer service is performed at all times
  • Assist guests with requests and questions as necessary
  • Report any damages or repairs needed to management
  • Report all lost and found items to the Housekeeping Manager

Skills

Guest service
Communication
Teamwork
Attention to detail

Job description

Residence Inn Farmington Hills
33163 Hamilton Court
Farmington Hills, MI 48334, USA

Description

The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop and succeed within the department.

  • Cleaning and servicing assigned rooms or areas according to established standards and procedures including
  • Clean and arrange guest rooms to hotel standards for guest arrival
  • Clean and maintain common areas of the hotel
  • Perform laundry duties as necessary
  • Stock and maintain housekeeping supply rooms
  • Ensure a high level of customer service is performed at all times
  • Assist guests with requests and questions as necessary
  • Report any damages or repairs needed to management
  • Report all lost and found items to the Housekeeping Manager

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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