Guest Room Attendant - Superior Service & Cleanliness

Residence Inn Farmington Hills; Farmington Hills (MI); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement plan

Paid holidays

Paid time off

Employee Assistance Program

Employee Fund

Job summary

Residence Inn Farmington Hills is seeking a Room Attendant to own the daily housekeeping tasks and ensure guest rooms meet hotel standards. You will communicate with guests and housekeeping staff to deliver clean, welcoming spaces.

Responsibilities include cleaning rooms, assisting guests, stocking supplies, and reporting any issues. The position emphasizes guest service, teamwork, and adherence to quality standards in a hospitality environment.

Qualifications

• Strong guest service mindset and professional demeanor.
• Clear communication with guests and team members.
• Ability to work as part of a team in a fast-paced hotel environment.
• High attention to cleanliness and detail in room prep.

Responsibilities

• Cleaning and servicing assigned rooms or areas according to established standards and procedures including
• Clean and arrange guest rooms to hotel standards for guest arrival
• Clean and maintain common areas of the hotel
• Perform laundry duties as necessary
• Stock and maintain housekeeping supply rooms
• Ensure a high level of customer service is performed at all times
• Assist guests with requests and questions as necessary
• Report any damages or repairs needed to management
• Report all lost and found items to the Housekeeping Manager

Skills

Guest service

Communication

Teamwork

Attention to detail

Job description

Residence Inn Farmington Hills is seeking a Room Attendant to own the daily housekeeping tasks and ensure guest rooms meet hotel standards. You will communicate with guests and housekeeping staff to deliver clean, welcoming spaces.

Responsibilities include cleaning rooms, assisting guests, stocking supplies, and reporting any issues. The position emphasizes guest service, teamwork, and adherence to quality standards in a hospitality environment.