Room Attendant

Peachtree Group Hospitality Management; Charlotte (NC); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

Peachtree Group Hospitality Management is seeking a Room Attendant in Charlotte, NC to uphold daily housekeeping operations and guest room standards. You will communicate with guests and staff, work as part of a collaborative housekeeping team, and perform essential tasks to keep rooms and public areas welcoming.

The role emphasizes attentive service, adherence to procedures, and a proactive approach to guest satisfaction in a busy hotel environment.

Qualifications

• Customer service oriented and able to communicate effectively with guests and staff.
• Strong teamwork skills to support the housekeeping department.
• Ability to perform daily housekeeping tasks to meet established standards.
• Attention to detail to ensure rooms and spaces are clean and well-presented.

Responsibilities

• Clean and service assigned guest rooms and areas according to standards.
• Prepare and arrange rooms for guest arrival.
• Maintain cleanliness of common areas in the hotel.
• Perform laundry duties as needed and restock supplies.
• Support a high level of guest service and respond to requests.
• Report damages or repairs to management promptly.

Skills

Guest service orientation

Communication

Teamwork

Attention to detail

Job description

Residence Inn-Charlotte, NC
Charlotte, NC 28210, USA

Description

The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop and succeed within the department.

• Cleaning and servicing assigned rooms or areas according to established standards and procedures including
• Clean and arrange guest rooms to hotel standards for guest arrival
• Clean and maintain common areas of the hotel
• Perform laundry duties as necessary
• Stock and maintain housekeeping supply rooms
• Ensure a high level of customer service is performed at all times
• Assist guests with requests and questions as necessary
• Report any damages or repairs needed to management
• Report all lost and found items to the Housekeeping Manager

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.