Room Attendant

Hilton Garden Inn Jackson; Jackson (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Employee Fund

Job summary

Hilton Garden Inn Jackson is seeking a Room Attendant to manage daily housekeeping operations and guest room readiness. You will interact with guests and collaborate with the housekeeping team to meet hotel standards and service quality.

The role emphasizes friendly guest interactions, efficient room cleaning, laundry duties as needed, and contributing to a positive guest experience. Training and team support are available to ensure consistent service levels.

Qualifications

• Excellent guest service and communication skills.
• Strong attention to detail and accuracy in room preparation.
• Ability to work effectively in a housekeeping team, following standards.

Responsibilities

• Clean and service assigned rooms according to standards.
• Prepare rooms for guest arrival and maintain common areas.
• Perform laundry duties as needed and stock supplies.
• Report damages and lost and found items to management.
• Support guests with requests and ensure high levels of service.

Skills

Customer service

Attention to detail

Guest communication

Teamwork

Education

High school diploma or equivalent

Job description

The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop and succeed within the department.

• Cleaning and servicing assigned rooms or areas according to established standards and procedures including
• Clean and arrange guest rooms to hotel standards for guest arrival
• Clean and maintain common areas of the hotel
• Perform laundry duties as necessary
• Stock and maintain housekeeping supply rooms
• Ensure a high level of customer service is performed at all times
• Assist guests with requests and questions as necessary
• Report any damages or repairs needed to management
• Report all lost and found items to the Housekeeping Manager

• Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance.
• We also offer a generous 401(k) retirement match.
• To support work-life balance, we provide Paid Holidays and Paid Time Off.
• Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.