Room Attendant

Benchmark Hospitality at DU; Excelsior Springs (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated individuals to join their team at a historic hotel in Excelsior Springs. This role emphasizes the importance of cleanliness and guest satisfaction, providing a supportive environment for personal and professional growth. With comprehensive training programs and opportunities for advancement, employees are encouraged to excel in their roles while contributing to a collaborative atmosphere. If you are passionate about hospitality and thrive in a dynamic setting, this position offers the perfect chance to develop your career while making a positive impact on guests' experiences.

Benefits

Comprehensive health insurance

Retirement plans

Paid time off

On-site wellness programs

Local discounts

Employee rates on hotel stays

Qualifications

• Strong attention to detail and commitment to cleanliness.
• Ability to work independently and as part of a team.

Responsibilities

• Transform guest rooms into clean, welcoming retreats.
• Maintain sparkling public areas and back-of-house spaces.
• Anticipate guest needs by replenishing amenities.

Skills

Attention to Detail

Team Collaboration

Problem Solving

Flexibility

Education

High School Diploma

Job description

Opening Post Information* : Posted Date 1 week ago (4/30/2025 8:17 PM)

Opening ID 2025-54295

# of Openings 2

Job Locations US-MO-Excelsior Springs

Department (Portal Searching) Housekeeping

Position Type (Portal Searching) Regular Full Time

About Us

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Welcome to The Elms Hotel & Spa, a historic gem in the Pyramid Global Hospitality portfolio. Located in Excelsior Springs, Missouri, this iconic property features 153 guest rooms and 11,000 sq ft of versatile meeting space. With a rich history and a dedication to top-tier service, The Elms offers a unique and rewarding work environment.

As a member of our team, you'll join a culture that values growth, teamwork, and professionalism. Whether you're in guest services, food and beverage, housekeeping, or spa and wellness, you'll have the chance to develop your skills while contributing to a collaborative and supportive atmosphere.

We offer comprehensive training programs and opportunities for advancement, ensuring that our team members have the tools to excel. If you're passionate about hospitality and excited about joining a dynamic, people-first culture, The Elms Hotel & Spa is the perfect place to grow your career. Explore your potential with us today.

Description

About Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country’s best cities. We believe the hospitality business is all about how you make people feel. That’s where you come in. Please help us bring the virtue of hospitality to life and create an environment that allows you to be your best self and grow.

What You'll Do:

• Create a Home Away From Home: Transform guest rooms into clean, welcoming retreats by meticulously cleaning and arranging every detail.
• Be the Cleanliness Champion: Maintain sparkling public areas and back-of-house spaces, ensuring every corner of the hotel reflects our high standards.
• Surprise and Delight: Anticipate guest needs by replenishing amenities and supplies, making each stay personalized and special.
• Attention to Detail: Perfect the little things – from making beds with crisp linens to shining bathroom fixtures – to leave a lasting impression.
• Team Collaboration: Work closely with the front desk and maintenance teams to ensure seamless operations and guest satisfaction.
• Safety First: Promptly report any maintenance issues or safety hazards to ensure a safe and secure environment for guests and staff.
• Be a Problem Solver: Address any guest requests or concerns with a positive attitude and a commitment to resolving issues quickly.
• Embrace Flexibility: Adapt to various tasks and shifts, showing your versatility and dedication to the team.
• Perform with Pride: Take ownership of your role and strive for excellence in every task, big or small.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career growth and advancement.
• A supportive and dynamic team environment.
• Ongoing training and development programs

Qualifications

What You'll Bring:

• A strong attention to detail and commitment to cleanliness.
• A positive attitude and willingness to go the extra mile to ensure guest satisfaction.
• Ability to work independently and as part of a team.
• Previous housekeeping or cleaning experience is a plus but optional.
• Physical stamina to stand, bend, and move for extended periods.
• Flexibility to work various shifts, including weekends and holidays.
• Strong organizational skills and the ability to manage time effectively.

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