Room Attendant

Holiday Inn Chicago North Evanston; Evanston (IL); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a dedicated Room Attendant to ensure guest satisfaction through cleanliness and attention to detail. In this role, you will maintain hotel rooms and public areas, ensuring they meet the highest standards of cleanliness and comfort. Your responsibilities will include cleaning, restocking supplies, and inspecting facilities for safety. This position offers a dynamic work environment where your efforts directly contribute to guest experiences. If you have a passion for hospitality and a keen eye for detail, this opportunity is perfect for you to make a meaningful impact.

Qualifications

• Basic knowledge of cleaning principles and equipment operation.
• Ability to perform physical tasks and follow instructions.

Responsibilities

• Maintain cleanliness of guest rooms and public areas.
• Restock room amenities and ensure sanitary conditions.
• Inspect and report any maintenance issues.

Skills

General cleaning principles

Use of cleaning products

Operation of standard cleaning equipment

Ability to follow instructions

Education

Less than a high school education

Job description

Job Title: Room Attendant

Status: Non-Exempt

Job Summary

Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.

Essential Duties And Responsibilities

• Maintain the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates, and vendors.
• Set up cleaning cart with supplies, maintain carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Clean and wipe windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways.
• Wash shower walls and tub, clean toilets and stall walls, wipe exposed pipes, clean mirrors, sinks, and walls to ensure clean and sanitary guest and public restrooms.
• Replace towels, soaps, and all room amenities and restock literature that has been removed by previous guests, or is soiled or torn, to ensure adequate supply for arriving guests.
• Wash all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dust and polish all furniture, fixtures, and wall hangings.
• Strip bed of all linens and remake with fresh linens.
• Check closet for cleanliness, wipe closet door, handle, and overhead shelves, and restock the guest room supplies (e.g., hangers, extra blankets, extra pillows).
• Vacuum rooms, public areas, and hallways.
• Inspect door and window locks to ensure they are in working order and immediately alert management to an unsecured or unsafe situation for the safety of guests and employees.
• Check lights and remotes to ensure all are in working order.
• Maintain a friendly, cheerful, and courteous demeanor at all times.
• Perform other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education/Experience

Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment. Ability to scrub and scour surfaces, extending arms over head, bending, and stooping to perform cleaning tasks. Less than a high school education; up to six months related experience or training; or equivalent combination of education and experience.

Language Skills

Ability to read, interpret, and comprehend simple instructions, short correspondence, and memos.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Other

Ability to work a flexible schedule, including nights, weekends, and holidays.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, and sit. The employee is regularly required to use hands to finger, handle, or feel; and reach with hands and arms. The employee is required to use close vision, distance vision, and peripheral vision.