Room Attendant

StepStone-Hospitality-Inc; Des Moines (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Renaissance Des Moines Savery Hotel is seeking a motivated Room Attendant to join StepStone Hospitality’s managed property. You will clean and maintain guest rooms and suites, stock supplies, and ensure safety and cleanliness throughout the service areas.

The role requires clear English communication, adherence to safety training, and professional conduct. Equal opportunity employer, welcoming diverse candidates to join our team.

Qualifications

• Must have comprehensive knowledge of the English language to communicate with guests, associates, and vendors.

Responsibilities

• Clean and maintain all assigned rooms and suites daily, including bed making, bathroom cleaning, vacuuming, dusting, and stocking supplies.
• Report missing items and any needed repairs to supervisor; protect guest safety and ensure security procedures are followed.
• Handle lost and found items and return them to housekeeping promptly; follow safety guidelines for lifting and handling equipment.
• Attend required meetings and maintain professional conduct and appearance at all times.

Skills

English proficiency

Job description

Description

The beautiful and historic Renaissance Des Moines Savery Hotel is currently seeking a motivated individual for the position of Room Attendant at our StepStone Hospitality managed hotel. As a Server, you will perform a variety of food service functions and maintain clean and sanitary conditions of service area, facilities and equipment.

Description

• Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
• Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
• Report any items missing from rooms and suites.
• Report all items in need of repair to supervisor and maintain equipment used in work.
• Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
• All lost and found are to be taken to the housekeeping office as soon as they are found.

Requirements

Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.

• Ability to accurately report information.
• Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
• Attend required meetings.
• Projects and assignments are completed thoroughly, professionally, and with care.
• Adjusts to high-pressure conditions and is open to change.
• Assumes responsibility for personal growth and development
• Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.

Stepstone Hospitality and the Renaissance Des Moines Savery Hotel are an Equal Opportunity Employer - EOE/M/F/D/V