Guest-Experience Hotel Maintenance Engineer

StepStone Hospitality; Des Moines (IA); On-site; Full time

Job description

Description

The beautiful and historic Renaissance Des Moines Savery Hotel is currently seeking a dynamic, experienced and motivated individual for the position of Maintenance Engineer at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills, a strong proficiency in multi-tasking with exceptional hospitality and guest service skills.

Responsibilities

• Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities.
• Replace air conditioner filters.
• Tend furnace, air conditioner, and boiler to provide heat, cool air, and hot water for guests.
• Maintain standards of quality guest service.
• Tend to pool area including chemical balancing, cleaning, etc.
• Increase level of guest satisfaction by delivery of an exceptional product through employee development.
• Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.

Requirements

• Minimum lifting of 70 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.
• Minimum pulling of 70 pounds.
• Other duties may be assigned.

Additional Responsibilities

• Must have a comprehensive knowledge of all hotel departments and functions.
• Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.
• Must have good mathematical and computer skills.
• High school education and relevant training and experience preferred.
• CPR training and first aid training preferred.

Stepstone Hospitality and the Renaissance Des Moines Savery Hotel are Equal Opportunity Employers - EOE/M/F/D/V