Room Attendant

Ensemble; Carson, Northern (CA, KY); Hybrid; USD 1,929,000 - 2,480,000; Full time

Job summary

Ensemble is seeking a Room Attendant in our Housekeeping department. You will perform cleaning duties to uphold high standards and provide memorable guest experiences by anticipating needs and delivering exceptional service.

Responsibilities include making beds, replenishing supplies, cleaning rooms and bathrooms, and reporting deficiencies. The role requires reliable attendance and the ability to work in a dynamic environment.

Qualifications

• Six-month related experience.
• Commitment to excellence and high standards.
• Manage priorities and workflow.
• Must provide valid document(s) to work in the US.
• Must meet legal age requirements for the position.

Responsibilities

• Receive daily assignments during standups and prepare for the day.
• Make beds according to resort standards and replenish in-room supplies.
• Sweep, dust and clean floors, surfaces, windows and fixtures.
• Clean bathrooms thoroughly and report any deficiencies to management.
• Maintain safety and cleanliness with punctual attendance and reliability.
• Perform other duties as assigned by management.

Skills

Open availability

Weekend/holiday flexibility

Independent worker

Time management

Flexible with priorities

Job description

Description

JOB TITLE: ROOM ATTENDANT

DEPARTMENT: HOUSEKEEPING

REPORTS TO: EXECUTIVE HOUSEKEEPER

FLSA STATUS: NON-EXEMPT

OBJECTIVE

The Room Attendant performs cleaning duties to ensure highest standards of cleanliness and to provide a memorable guest experience through the anticipation of guest’s needs and providing exceptional service.

DUTIES AND RESPONSIBILITIES

• During morning standups employee will obtain their daily assignments of stay over/checkout rooms to prepare for the day’s work flow.
• Make beds according to resort standards.
• Replenish supplies such as drinking glasses, writing supplies, towels, and all other in room amenities.
• Sweep and clean all floors and rugs to remove all debris.
• Dust and clean all countertops, picture frames, upholstered furniture, windows, window shutters, walls, doors, and window sills.
• Empties all trash in room and replaces plastic bags.
• Cleans the bathroom including toilet, shower, bathtub, sink, and floor.
• Helps maintain guest rooms by reporting any deficiencies to the Housekeeping Management or Engineering.
• Punctual, regular and reliable attendance is a condition for continued employment.
• Support safe work habits and a safe working environment at all times.
• Performs other duties as assigned by Management.

Requirements

QUALIFICATIONS

• Must have open availability, work weekends and holidays.
• Six-month related experience.
• Commitment to excellence and high standards.
• Manage priorities and workflow.
• Versatile, flexible and a willingness to work within constantly changing priorities with enthusiasm.
• Must be able to work independently.
• Must provide valid document(s) to work in the US.

Must meet legal age requirements for the position.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met successfully to perform the essential functions of this job. Reasonable accommodations made to enable individuals with disabilities to perform the essential functions.

• Lift and carry up to 30 pounds.
• Coordinate multiple tasks simultaneously.
• Must be able to stand and walk for long periods of time.

LANGUAGE SKILLS

Must be able to clearly communicate with guests, management and coworkers. Ability to speak and understand basic English is required.

CERTIFICATES & LICENSES

• None required.

WORK ENVIRONMENT

• Protective equipment required for this job: latex gloves, face mask (if needed).
• Exposure to varying temperature levels.
• Use of various hazardous chemicals.
• Work is performed both indoors and outdoors.