Room Attendant

Two Rivers Hotel Group LLC; Two Rivers (WI); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Competitive salary

Opportunity for advancement

Training & development

Job summary

Two Rivers Hotel Group LLC is looking for a Room Attendant to join their housekeeping team in Two Rivers, Wisconsin. The position involves cleaning guest rooms and public areas, ensuring compliance with health standards, and contributing to a high level of guest satisfaction. The ideal candidate should be a self-starter who can work efficiently under time constraints. No prior experience is required, and the job offers an opportunity for advancement within the company.

Qualifications

• Ability to perform essential duties satisfactorily.
• Must be able to read and understand simple instructions.
• Ability to lift and move up to 50 pounds.

Responsibilities

• Clean rooms and common areas effectively and efficiently.
• Dispose of trash, change beds, and vacuum as needed.
• Notify maintenance of any issues encountered.

Skills

Adaptability

Communications

Cooperation

Customer Service

Dependability

Problem Solving

Job description

Benefits

• 401(k)
• Employee discounts
• Competitive salary
• Opportunity for advancement
• Training & development

Job Description

Job Title: Room Attendant Department: Housekeeping Reports To: Property General Manager FLSA Status: Non-Exempt

Position Summary: We are looking to hire a Room Attendant to join our cleaning team. You will be responsible for cleaning rooms and common areas, disposing of trash, changing beds, vacuuming, and notifying maintenance of any issues. You should be able to lift 25 pounds and have an eye for cleanliness. Our ideal candidate is someone who enjoys a high-speed environment, making it possible to finish cleaning a room within 30 minutes, is a self-starter and excellent at managing their time effectively.

Essential Duties and Responsibilities

• Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
• Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
• Empty wastebaskets, empty and clean outdoor ashtrays, and transport other trash and waste to disposal areas.
• Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
• Keep storage areas and carts well-stocked, clean, and tidy.
• Dust and polish furniture and equipment.
• Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
• Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
• Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
• Wear uniform at all times while on duty.

Competencies

• Adaptability – Adapts to change in the work environment. Manages competing demands, accepts criticism and feedback. Changes approach or method to best fit the situation.
• Communications – Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
• Cooperation – Establishes and maintains effective relationships. Exhibits tact and consideration. Displays positive outlook and pleasant manner. Helps and supports to co-workers. Works cooperatively in group situations. Works actively to resolve conflict.
• Customer Service – Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
• Dependability – Commits to doing the best job possible. Follows instruction. Keeps commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions.
• Problem Solving – Identifies problems in a timely manner. Gathers and analyses information skillfully. Develops alternative solutions. Resolves problems in early stages. Works well in group problem solving situations.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience

No prior experience or training.

Language Ability

Read a limited number of two- and three-syllable words and recognize similarities and differences between words and between series of numbers. Write and speak simple sentences.

Mathematical Ability

Add and subtract two digit numbers and multiply/divide with 10's and 100's. Perform these operations using units of American money and weight measurement, volume and distance.

Reasoning Ability

Apply common sense understanding to carry out simple one- or two-step instructions. Deal with standardized situations with only occasional or no variables.

Hotel Job Description Room Attendant

Certificates and Licenses

None

Supervisory Responsibilities

None

Work Environment

• This job operates in a hotel environment. The role routinely uses standard cleaning equipment such as a vacuum cleaner.
• Shifts may include days, evenings, weekends and holidays.
• Will work around chemicals and must be able to read labels as well as measure proper amount of chemicals to be used in washing procedures.

Physical Demands

• Requires ordinary conversation, hearing, and visual acuity.
• Bend, squat, kneel, twist and reach repetitively.
• Sit, stand, walk for prolonged periods (2 – 8 hours per day), and move about the office and customer facilities as necessary.
• Performing this job regularly requires use of hands to finger, handle, or feel objects, tools or controls.
• Employee must occasionally lift and/or move up to 50 pounds.
• Employee must be able to climb several flights of stairs in case of emergency or if property is not equipped with an elevator.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform other related duties, as assigned by their supervisor.