Room Attendant

Buffalo Lodging Associates, LLC; Buffalo, Northern (NY, KY); Hybrid; USD 23,000 - 24,000; Full time

Benefits offered by this job

Paid Weekly

401(k) Retirement with generous match

Paid Vacation and Sick Time

Paid Holidays

Tuition Reimbursement

Flexible Spending Account

Life Insurance

Short-Term Disability

Long-Term Disability

Employee Assistance Program

Hotel Discounts

Employee Appreciation Activities

Learning and Development

Employee Referral Program

Job summary

Buffalo Lodging Associates is seeking a Room Attendant to maintain the cleanliness of guest rooms and suites at the Hampton Inn & Suites Buffalo Downtown. The role involves cleaning floors, vacuuming, changing linens, making beds, and cleaning bathrooms, with reporting of discrepancies to the supervisor and providing exceptional guest service.

Experience in a hotel setting or willingness to be trained is preferred.

Qualifications

• Previous experience in a hotel setting or open to training.
• Excellent customer service skills.
• Able to work alone or as part of a team.
• Ability to work on feet for extended periods.
• Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs.
• Engaging personality.

Responsibilities

• Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service.
• Reporting discrepancies and maintenance problems to supervisor.
• Providing excellent customer service by responding promptly to guest requests.
• Working typical shifts that include weekends and holidays when required.

Skills

Enthusiastic

Team Player

Detail Oriented

Education

High School or better

Job description

Hampton Inn & Suites Buffalo - Downtown
220 Delaware Avenue
Buffalo, NY 14202, USA

• Travel Required : No

Description

Hampton Inn & Suites by Hilton -Buffalo Downtown, 220 Delaware Avenue, Buffalo, NY 14202

We are looking for a Room Attendant to join our great Team! Our Hampton Inn & Suites with 140 beautifully appointed rooms/suites is located just off I-190 and is in the heart of Buffalo. Just two blocks away is the free downtown train, the NFTA Metro. The KeyBank Center or Canalside for sports, entertainment, and activities are only one mile away. The Hampton Inn and Suites by Hilton is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites.

Role:

• Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms.
• Reporting discrepancies and maintenance problems to supervisor.
• Providing excellent customer service by responding promptly to guest requests.
• Working typical shifts that include weekends and holidays when required.

About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring:

Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality.

Pay Range: $16.50 - $17.50

What We Offer You:

At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

• Paid Weekly (Every Friday!)
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Travel Required

No .

Qualifications

Behaviors

Preferred

Enthusiastic

Shows intense and eager enjoyment and interest.

Team Player

Works well as a member of a group.

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well.

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.