Room Attendant

Spire Hospitality LLC; Broomfield (CO); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Early Pay Access

Medical, dental, vision benefits

Pet discount program

401K with company match

Job summary

Residence Inn/Fairfield Inn Boulder Broomfield Interlocken, part of Spire Hospitality, is hiring a dedicated Guest Services Attendant for the Housekeeping TEAM. You’ll create a home-away-from-home experience and ensure guest satisfaction from the moment they enter their room.

Responsibilities include addressing guest requests promptly, returning lost items, preparing cleaning carts, keeping guestrooms pristine, and reporting supply/equipment needs to maintain smooth operations and guest delight.

Qualifications

• High school diploma or its equivalent.
• Previous Housekeeping Room Attendant experience preferred.
• Ability to lift up to 50 lbs and push/pull wheeled carts.

Responsibilities

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
• Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels
• Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
• Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection
• Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction

Education

High school diploma or its equivalent

Job description

Settle into your routine at Residence Inn/Fairfield Inn Boulder Broomfield/Interlocken, offering a spacious lobby with plenty of cozy seating, an intimate library on the second floor and our in-house movie room ideal for movie nights and big games. Located in the Broomfield 36 corridor, we are near Interlocken Business Park, University of Colorado and walking distance from Flatiron Crossing Mall.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for achieving and maintaining guest satisfaction by creating a home-away-from-home atmosphere. From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.

Essential Job Functions

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
• Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels
• Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
• Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection
• Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction

Hotel Specific

• Hourly wage range: $17 - $18 an hour

Physical Demands

• Lift, carry loads weighing up to 50 lbs
• Push and pull wheeled carts weighing up to 50 - 100lbs
• Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces
• Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day

Qualifications

Education

• High school diploma or its equivalent

Experience

• Previous Housekeeping Room Attendant experience preferred

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans