Room Attendant

Residence Inn Providence Lincoln; Boise (ID); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

PTO with immediate accrual

Health Insurance

Hotel Discounts Worldwide

401(k) with immediate match

Job summary

Residence Inn Providence Lincoln is seeking a Room Attendant who will be fundamental in enhancing the guest experience by ensuring all guest rooms are clean, stocked, and in good condition. As a vital team member, you should have a keen eye for detail and be able to follow established routines to meet guests' needs efficiently.

Responsibilities include cleaning assigned rooms, stock supplies, and report any issues. Ideal candidates should have knowledge of cleaning standards and be able to work in fast-paced settings. Various employee benefits, including health insurance, PTO, and 401(k), are offered.

Qualifications

• Experience in housekeeping or laundry operations.
• Familiarity with cleaning chemicals and safety procedures.
• Ability to respond effectively to guest requests.

Responsibilities

• Clean and prepare rooms for guests as assigned.
• Stock housekeeping cart with necessary supplies.
• Attend pre-shift meetings to learn daily tasks.

Skills

Knowledge of housekeeping and laundry operations

Ability to prioritize work assignments

Attention to detail

Able to work in fast-paced environments

Basic English language skills

Tools

Commercial washers and dryers

Vacuums

Job description

As Room Attendant, you will be a vital part of the overall guest experience. You will be responsible for cleaning and preparing rooms for our overnight guests. A well‑prepared room is one that is clean, fully stocked, and in good working order, which allows us to deliver an exceptional experience for our guests. If you have great attention to detail, take direction well, and like to follow a consistent routine, this might be just the job for you!

RESPONSIBILITIES

• Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies.
• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash.
• Change and replenish bed linens, towels and other guest amenities, as needed.
• Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms.
• Ensure all hotel property is in working order. Report missing articles, damage, or mechanical problems to management or supervisor, as necessary.
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Turn in and log all guest property left in room or other public space.
• Attend pre‑shift meetings to learn assignments and the day’s tasks.
• Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture).
• Ensure all rooms/assigned tasks are completed with the allotted MPR’s.

QUALIFICATIONS

• Knowledge of housekeeping and laundry operations and procedures.
• Knowledge of proper use and storage of cleaning chemicals.
• General knowledge of equipment such as vacuums, commercial washers and dryers.
• Able to understand and speak some of the English language.
• Able to prioritize work assignments.
• Demonstrate genuine care for customers and employees.
• Able to work in fast paced environment

BENEFITS

• PTO with immediate accrual
• Access 50% of your wages prior to payday
• Discount program for car rentals, travel, entertainment, etc.
• Hotel Discounts Worldwide
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
• Employer Sponsored Long‑Term Disability Coverage
• 401(k) with immediate match
• Double Time for Holidays Worked
• Health Savings Account
• Employee Assistance Program (EAP)
• Dependent Care FSA