Houseperson

Residence Inn Providence Lincoln; Fargo (ND); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

PTO accrual

Access 50% of wages prior to payday

Hotel discounts worldwide

Health insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

401(k) with match

Holiday pay (double time)

Health Savings Account

Employee Assistance Program (EAP)

Dependent Care FSA

Job summary

Residence Inn Providence Lincoln is seeking a Houseperson to support guest experience by cleaning and maintaining all interior and exterior corridors and public areas. You may assist room attendants and ensure brand standards are met with a strong eye for detail.

Responsibilities include cleaning public areas, stocking supplies, reporting issues, and assisting the housekeeping team. The role requires good English and the ability to work in a fast-paced hotel environment.

Qualifications

• Experience in housekeeping and laundry operations.
• Knowledge of cleaning chemicals and safe storage.
• Familiarity with cleaning equipment such as vacuums and washers.
• Ability to understand and speak some English.
• Capable of working in a fast-paced environment.

Responsibilities

• Empty trash and remove linens; note items needing immediate cleaning.
• Clean public areas per brand standards (hallways, elevators, service areas, stairways).
• Assist housekeepers and maintenance team as needed.
• Stock linen and supplies to maintain par levels.
• Perform deep cleaning or preventive maintenance as assigned.
• Clean designated areas including restrooms and meeting rooms.
• Report missing items, damage, or mechanical problems to management.
• Log guest property left in rooms or public spaces.
• Complete tasks with allocated MPRs.
• Respond to guest service issues in a timely, friendly manner.

Skills

Housekeeping knowledge

Cleaning chemicals

Cleaning equipment

English speaking

Fast-paced environment

Tools

Vacuum cleaners

Commercial washers/dryers

Job description

As Houseperson you will be a vital part of the overall guest experience. You will be responsible cleaning and maintaining all interior and exterior corridors and public areas so that we ensure the best first impression for our guests. You may also assist room attendants with room cleaning. If you have great attention to detail, take direction well, and like to follow a consistent routine, this might be just the job for you!

RESPONSIBILITIES

• Empty all trash receptacles and remove all linens and note areas that need immediate cleaning.
• Clean all public areas in accordance with brand standards and management, including, but not limited to hallways, elevators, service areas, stairways, etc.
• Aid housekeepers and maintenance team as needed.
• Stock linen and supply closets to ensure par inventories.
• Complete deep cleaning or preventative maintenance as assigned.
• Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms.
• Ensure all hotel property is in working order. Report missing articles, damage, or mechanical problems to management or supervisor, as necessary.
• Turn in and log all guest property left in room or other public space.
• Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture).
• Ensure all rooms/assigned tasked are completed with the allotted MPR’s.
• Respond to guest service issues in a timely, friendly, and efficient manner.

QUALIFICATIONS

• Knowledge of housekeeping and laundry operations and procedures.
• Knowledge of proper use and storage of cleaning chemicals.
• General knowledge of equipment such as vacuums, commercial washers and dryers.
• Able to understand and speak some of the English language.
• Able to work in fast paced environment.

BENEFITS

• PTO with immediate accrual
• Access 50% of your wages prior to payday
• Discount program for car rentals, travel, entertainment, etc.
• Hotel Discounts Worldwide
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
• Employer Sponsored Long-Term Disability Coverage
• 401(k) with immediate match
• Double Time for Holidays Worked
• Health Savings Account
• Employee Assistance Program (EAP)
• Dependent Care FSA