Room Attendant

Residence Inn Providence Lincoln; Atlanta (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

PTO accrual

Wage advance prior to payday

Hotel discounts worldwide

Health insurance

Dental Insurance

Vision Insurance

Life/AD&D insurance

Long-term disability coverage

401(k) with match

Holiday pay

Health Savings Account

EAP

Job summary

Residence Inn Providence Lincoln is seeking a Room Attendant to help maintain guest rooms and public areas. You will stock carts, clean rooms, make beds, replenish linens and amenities, and report any issues to ensure a high standard of cleanliness and guest satisfaction.

Ideal candidates have knowledge of housekeeping, proper chemical handling, and experience with vacuums and laundry equipment. Ability to communicate in English and work in a fast-paced environment is preferred.

Qualifications

• Knowledge of housekeeping and laundry operations and procedures.
• Knowledge of proper use and storage of cleaning chemicals.
• General knowledge of equipment such as vacuums, commercial washers and dryers.
• Ability to understand and speak some English.

Responsibilities

• Stock housekeeping cart with supplies and linens.
• Clean guest rooms including beds, bathrooms, dusting, vacuuming, and trash.
• Change and replenish bed linens and amenities as needed.
• Clean designated areas including restrooms and public spaces.
• Report maintenance issues to management.
• Respond to guest requests and log guest property as required.
• Attend pre-shift meetings and learn assignments.
• Perform deep cleaning tasks when needed.
• Ensure rooms are completed within set standards.

Skills

Housekeeping knowledge

Laundry operations

Cleaning chemicals handling

Equipment operation

English comprehension

Prioritization

Customer care

Work in fast-paced environment

Tools

Vacuum cleaners

Commercial washers/dryers

Job description

As Room Attendant, you will be a vital part of the overall guest experience. You will be responsible for cleaning and preparing rooms for our overnight guests. A well-prepared room is one that is clean, fully stocked, and in good working order, which allows us to deliver an exceptional experience for our guests. If you have great attention to detail, take direction well, and like to follow a consistent routine, this might be just the job for you!

RESPONSIBILITIES

• Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies.
• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash.
• Change and replenish bed linens, towels and other guest amenities, as needed.
• Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms.
• Ensure all hotel property is in working order. Report missing articles, damage, or mechanical problems to management or supervisor, as necessary.
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Turn in and log all guest property left in room or other public space.
• Attend pre-shift meetings to learn assignments and the day’s tasks.
• Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture).
• Ensure all rooms/assigned tasked are completed with the allotted MPR’s.

QUALIFICATIONS

• Knowledge of housekeeping and laundry operations and procedures.
• Knowledge of proper use and storage of cleaning chemicals.
• General knowledge of equipment such as vacuums, commercial washers and dryers.
• Able to understand and speak some of the English language.
• Able to prioritize work assignments.
• Demonstrate genuine care for customers and employees.
• Able to work in fast paced environment

BENEFITS

• PTO with immediate accrual
• Access 50% of your wages prior to payday
• Discount program for car rentals, travel, entertainment, etc.
• Hotel Discounts Worldwide
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
• Employer Sponsored Long-Term Disability Coverage
• 401(k) with immediate match
• Double Time for Holidays Worked
• Health Savings Account
• Employee Assistance Program (EAP)
• Dependent Care FSA